We got there after driving 10 hours to the front desk saying our rooms got canceled and that their systems were down so she couldn’t do much about it and had us wait an hour to see if maybe the system would come up. I had to call Booking.com to have them call comfort inn and say we had booked our stays and they were confirmed. The second lady that helped us was very nice and helpful. Read more
We came for Disneyland so just needed clean room to sleep in.
The room was clean. Checking in was quick.Read more
Some rooms have a full mirror and some do not. We didn't have a full mirror in our room but it was clean.Read more
Located right next to a major freeway. Between police sirens, cars honking, traffic, and cars racing, the noise was off the charts. Additionally, we were woken up at 5 a.m. due to a fluke in the fire alarm. Glad the alarm works, but it definitely put a damper on our stay. We were up the rest of the morning and were going to be at Disneyland/CA Adventure all day.Read more
Grab and go breakfast, not bad. Clean room, cool air and low noise level. First day coffee was great. Second day not so good.Read more
Got stuck on elevator. Response mediocre. Should have been more concern and understanding. Disappointed with staff response. My entire family was very uncomfortable inside an elevator that did not respond.Read more
Very disappointing breakfast, they don’t have the open buffet because for Covid they give brown bags with mini frozen eggs and cheese sandwich and one bar ONLY same thing every day, we had the one with sausage but we don’t eat meat and when we called to ask if they have meatless choice she said yes. But she took the ones we already had and touched back and I’m sure they gave it to other people. So I think it’s not about Covid it’s about saving their money ,
This should be deducted from the fees
Bathroom is very old and the the water in the shower dripping the whole time. Something was wrong with the elevator we had to take the stairs most times Read more
There was no housekeeping for the 4 days we were there. Neighborhood was sketchy! Homeless people everywhere on the walk to the park. Breakfast was a joke, a frozen breakfast sandwich and a bottle of water. Read more
Not worth the price to stay here. Better rooms at a motel 6.
I like the beds. They were very comfortable.Read more
The bathroom seemed old. The shower and toilet had poor drainage. The tv was hard to use. Had to press the buttons really hard to change the channel. No sheer curtain for the windows. So it was either open the curtains to be fully exposed to outside near the freeway or be in the dark and have all the lights on. Wish there was a main light that could illuminate the entire room. Had to make a request to have your room cleaned and very stingy with the toilet paper. Didn’t know beforehand that there was no access to the pool or gym. Two main reasons why i chose this hotel.Read more
Thank you for commendations
Sleeping free coffee grab bag🥰and Jennifer great customer serviceRead more
The fact that the 1 staff that greeted us when we arrived was not friendly, also over charged us an extra room? Also when going for bag of free food that comes with room and charge they wouldn’t let kids get a bag saying we only had 1 guest to room ????? Really ??? Missed the full breakfast meal? Did not care for bag bfastRead more
It was fair at minimum.
The breakfast was dry and we had to return to our room for a microwave.
The parking was limited because the side entrance was closed!!!!!Read more
Room was dirty. Found wrappers from prior guests on the floor. There was also fecal matter at the base of the toilet that was visible from the shower. No hot water on the second day so we had to take cold showers.Read more
There was no disclaimer online stating there are no visitors allowed. The towels had a musty odor, and there was balls of hair all over the bathroom and towels.Read more
Super close to the freeway! I know some people may find that annoying but I find it convenient. Super close to Cheesecake Factory, Starbucks, and a liquor store for convenience. I travelled alone so I liked the security of how the place felt. The beds were SO comfy. I will be coming back!
overall enjoyed the cleanliness.
The location of the hotel is very convenient, right near the garden walk for shopping and dinning. You are also allowed to pay cash if you'd like, with a deposit fee. Also there is a huge liquor store right next to it and a pizza place, both also very convenient. The room was a decent size, bathroom was as well, everything was clean. The comfort of the bed wasn't too bad either. For once it was free parking in Anaheim at this hotel! just asked for license plate for the pass.Read more
the air conditioner is old school so it is a little loud and a pain to control it. its right near the freeway and I guess you can pay extra and get a quiet room, but it wasn't too loud honestly. It was tolerable. A little pricey for where its at but I guess since you're around convenient properties that's why and the taxes Anaheim charges.Read more
I liked the rooms, beds, and cleanliness and how hot the water got for showering.Read more
I didn’t like that I was staying in the furthest room from the only entrance we were forced to use. I don’t know if that was a Covid precaution but it’s very stupid and also seems like a safety hazard.. you should always have more than one exit. Read more