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North Camellia Acres, VA
100% verified reviews
Location, staff was nice especially it bartender Lance. The atmosphere was good. Read more
The hotel needs a major facelift. It would greatly help. I can see what the hotel was at one time. I feel that I shouldn’t have to pAy to stay with outdated furniture and the wallpaper bubbling and waving on your walls in your suite. Then I booked my suite I requested and got confirmation of a king room. When we opened our door to our room there were 2 double beds. I immediately called to the front desk I got no resolution just a I’m sorry. Later I asked to speak to the manager and received a token of a 30 dollar hotel credit. That was nice but it didn’t help my need for a king as requested for the night. If I had been staying fir more than one night I would have canceled my reservation and left.Read more
We were unhappy and feel sad. Unsatisfied. The staffs were mean. Bad image of this Hotel
After canceling from a horrible hotel I was able to book her without any problems. The lady at the desk was even able to let me check in early which I need for the lost rest I got at the previous place. Thank you so much for being kind courteous and available. Read more
I probably will not use you again until covid allows you to adequately staff the hotel.
The location is fine. The staff were very friendly. The cookie was delicious. Pillows and blankets comfortable.Read more
My bathroom (room 439) was not pleasant. Mold in the shower, a significant amount. The floor tile/grout was dirty and in poor shape. The sink cabinet was scratched and looked quite old/used/worn out. I don't mind the old stuff if it is kept clean. Some bleach spray would go a long way. The restaurant was too busy for the few staff members there. I know it is hard to fill positions. I waited to be seated for the paid breakfast and left because tables were not available. The server did not ever greet me, the lady in line ahead of me told what the delay was. Only a small portion of the restaurant was open to guests.Read more
Would definitely stay again
Lot of places to walk the dogs. Loved the restaurant. Read more
Rooms are in need of a refresher. Every furnishing looked “well used “. Read more
It was old. In need of an update and renovation!Read more
Very friendly and helpful staff! Amazingly quick and eager to help. Read more
There was a musty mildew from what I would guess to be water damage that permeated the building. It was stronger in some areas than others. I am very allergic so they moved us, but I still had to walk through hallways where I could smell it.
Too expensive for the accommodations… too bad because the staff were working very hard! Read more
The location was ok. The front desk staff Robert was kind and helpful. Read more
The spring bed was noisy, housekeeping woke us up hours before check out. The evening. Staff was rude, the furniture was outdated the toilet was not wobbly and not fully attached to the floor. Several surfaces were dirty. The curtain handle was broken, couldn’t connect to the WiFi. The ac didn’t work. Would joy stay here again. Read more
Small rooms outdated, hallways old. We were on the top floor, leak in the ceiling with mold. Beds old and squeaky.Read more
Will not be back at this place ever!
Had breakfast one day out of five. The food was horrible and for the price, it sucked! I wasted 35 bucks!
What I liked about the place was location only! The rooms were dirty, bathroom nasty, no room service and
just all around crappy stay!
I been at double tree before many times and liked them all, this place was Horrible!Read more
Read above, so I won't retype!
If it would have been easy to change Hotels, I would have! But way to much hassle!Read more
My room was not cleaned by the maids after the first day of our stay. I do not know if this was a coronavirus measure or not but I like the room to be tidied each day. When checking in, the clerk did not mention that I would have to make any special arrangements if I wanted my room to be cleaned, so I expected it to be freshened if I left the "do not disturb" sign off of the door. This was not the case.Read more
The breakfast. the first day was great, 2nd day was not so great, portions were very small for the price. I hated the paper straws. toilet water ran all night unless we opened the tank and manually fix the chainRead more
The location and that they had an airport shuttlRead more
The person at the front this morning at 5:45 AM
was very unfriendly
Had been told the shuttle was leaving at 5AM
But he informed us the was wrong information by his colleagues . We needed to get to our flight.
He badmouthed his colleagues continually.Read more
Room had bugs and noone said anything about itRead more