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Nice hotel stay
Friendly staff, breakfast was okay could do with more of a variety. However, the location of the hotel was very central to the shopping centre and beaches which was plus. Read more
Had to ask the cleaner to change the bed sheets which was a shame because you could clearly see there was a stain and also the duvet sheets were not changed as I had the same one for the whole week! Also, the toilet kept blocking mostly everyday so had to keep calling maintenance to come and fix it which was a annoying and also they only put 1 toilet roll in the bathroom so walk with your own unless your happy to ask for extra everyday! Read more
Spacious room. Very clean and comfortable. Air conditioning, but with an option to open the windows instead, which we did. Staff very helpful.Read more
Breakfast was uninspiring - hot food was only warm, and very limited in range.Read more
Staff were excellent. Breakfast was ok, given COVID limitations ( but no muesli offered?)Read more
Couldn’t get WIFI despite best efforts.
Carpet dirty.Read more
Lovely pit stop stay!
Despite tired decor it was clean and comfortable which is most important over decor.
The staff were really friendly, helpful and attentiveRead more
The hotel is a bit tired looking in some parts - our room looked as though it could do with a lick of paint and general freshening up - not a real downfall for the place but when you're paying the rate you are, you should expect something a bit tidier.Read more
Came to attend a funeral. Hotel was just what was required.
Breakfast COVID precautions. Staff friendliness. Room size.Read more
Evening meal in room. Food not really suitable for the takeaway containers. Still, due to Covid, very good attempt.Read more
The position of the outside area by our room was very noisy with people using the seating area from 06.00 am, and not considering residents close to this area.Read more
Nice pleasent although a short stay
The hotel made every effort to provide everything including a full cooked breakfast despite the restrictions put in them by covid. Had a very short but good stayRead more
I don't like paid parking at hotels but this time is suited me as i had to leave my car for a few days after my stay.Read more
Hassle free, clean and convenient
Comfortable, clean and was easy to check in and check out. Convenient enough location. Dinner provided was reasonable which I especially appreciated given the COVID restrictions in place.Read more
Average but not worth the money.
On arrival, the member of staff on reception was excellent. She was very polite and considerate, as myself and my family were staying in Poole for a funeral. I feel the staff member handled everything efficiently and respectfully.Read more
The food was average and I found the staff working in the evening and morning in the dining area seemed like they did not want to be there. Also, the rooms are very noisy. Myself and my family stayed in 3 rooms and each of us had the same issue. I think the issue may be from the bathroom as it sounded like water was running all night, even though no taps were running.Read more
Comfortable, clean and was easy to check in and check out. Convenient enough location.Read more
Little disappointed that there were absolutely no dinner options, although I appreciate that this was purely due to COVID restrictions.Read more
The receptionist was great and thorough with the current situation with Covid. He asked the right questions and didnt feel like I was being asked 101 questions.
It was lovely to see that they take pride in there hotel and other customers.
Bedroom was great and the bed was super comfortable. Room was spacious and the blackout curtains were fab.
Parking is a little expensive to say the least. Read more
Only annoying thing that disturbed us from having a good night was the air con unit making strange noises at random times if the early morning and night.
The shower makes a lot of water on the floors which makes the floor mat soaking wet when you come to stand on it.
Very comfortable great place to stay
I was very surprised about getting a full breakfast which I could take back my room to eat, other hotels during the pandemic were only offing a light breakfast delivered to your room. Hotel was comfortable and I got a good nights sleep.Read more