Located in the city's bustling business district, in the heart of the Islamabad and 12km away from Islamabad Airport the distinctive Hotel Crown Plaza welcomes both business and leisure travelers.Read more
This property has implemented procedures to keep you healthy & safe.
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The entire staff of Crown Plaza hotel were excellent from managers to cleaners to restaurant staff. I needed a few things and couldn’t go out and a staff member went out and did currency exchange for me and also brought other things that I needed without taking any money from me. His name was Naeem and I would say we need more people like him in this world and he is definitely an asset to the organization. Although, I gave him money afterwards but he went out of his way to do things that his job did not require. I would recommend this hotel to everyone and I can’t thank the entire staff enough for their hospitality and excellent service.Read more
There was nothing that I did not like. My entire stay was great.Read more
I was shifted to the room which was below the delux category and then in the evening, I was shifted to the delux room. The very next morning there was a leakage from the ceiling. And then again I was shifted to the room where noise was a major problem. That was a study trip for me which eventually became a torture trip for me. I contacted booking.com and informed about the room and complained this but got no reply. Read more
They allowed to take breakfast for kids up to our rooms when they were out. Read more
Needs Major improvements!
The beds and room size was good.breakfast was satisfactory also.Read more
The room ac was not that effective n noone responded when we called housekeeping at 11 .30 pm..poor maintained bathrooms..looked outdated and cleanliness was barely satisfactory....clocks on wall alarms blared out at 12 am . Worst thing was a constant distinct heavy machine sound comming non stop from room roof..apparently some.chillar machine the man at desk said. For this cost the hotel was not upto standard.this is our 2nd stay here but not recommendable again.Read more
They charged by card twice for the room rent. I told them at the reception and still they have claimed it twice from the bank. It’s cheating. Read more
A two day trip to islo
I liked the ambiance, the staff was polite and cooperative. Corridors were amazing. Read more
I didn't like the old style t.v. in the room. There was this grill where the water drops were dropping the whole time. Gym facility was just a solace. The most pathetic gym I have ever seen in my whole life. On top of that, Jacuzzi' s water was cold. Lol... I mean who does that.Read more