RiverStone Resort & Spa

Resort
Booking.com
4.5
(1835)
Featuring a spa, lazy river and indoor pool, RiverStone Resort & Spa offers accommodation in Pigeon Forge, Tennessee adjacent to Gatlinburg Golf and Country Club and Little Pigeon River. Read more
$149
per night
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Amenities
Pool
Internet / Wifi
Parking
Hot Tub / Spa
Enhanced cleaning
This property has implemented procedures to keep you healthy & safe.
Flexible cancellation
Pigeon Forge, TN
Reviews (1835)
100% verified reviews
10
Had a great stay
Aug 2021
Didn't have breakfast Great location Read more
the beds could have been more comfortable The bathroom could have been bigger Read more
7
Beautiful property.. staff a bit snippy
Aug 2021
What breakfast. Didn't even know about it. Read more
Desk staff women were rather snippy and tone of voice was "I hate people". Wanted to talk to realtor about available units.. front desk was sorry we don't do that. Here's a card. Asked if list of units.. was told.. "I said no". Was overcharged 10.00 bill.com said 795. Charged 804.00 was told our rates changed. They should have honored it. Ice maker didn't work in room. Called down to ask if ice machine on property. Told sorry but since you are the only one having an issue will provide one complimentary bucket of ice from our banquet facility but you gotta come get it. I teach customer service as a profession. Your facility needs some training. Expected more from a resort area. Property is nice and we will reach out to realtor. If his attitude is same as your front desk.. we'll pass. Read more
10
Have a wonderful family vacation staying here
Aug 2021
Lazy river pool was great. Furnishings were comfortable and was a nicely decorated condo. Read more
Mattress was too firm and pillows too small Read more
10
Exceptional
Aug 2021
10
Exceptional
Aug 2021
10
Exceptional
Aug 2021
Wish the checkout time was a little later. Other than that it was all perfect. Read more
$149
per night
booking