Hotel Serena Cortina

It is practical and super clean and stylish

Nothing wrong

The bathroom, breakfast, and how communicative the staff were.

Just the location

The hotel is simple but very pleasant and well maintained. My room was in the building next to the main hotel and had a beautiful mountain view with a very large balcony, which was definitely the highlight of my stay. The room itself was simple, but it was clean, comfortable, and had everything I needed. The location is also great for exploring Cortina and the surrounding Dolomites.

Like many hotels in this area, there is no air conditioning. It would have been nice if the room had at least a fan for warmer nights. Since I had to keep the balcony door open, a few bees occasionally flew into the room because of the beautiful flowers around the property.

Convenient location, breakfast available, parking provided.

We had booked a room with a balcony but received one without. Fortunately, the issue was quickly resolved, and the room was changed. However, the room was not very clean – there was a lot of dust, which was especially visible on the black surfaces. The toilet light only works when the entire bathroom light is switched on, so if someone goes to the toilet at night, the other person gets woken up, as the bathroom door is made of glass. The air conditioning doesn’t work properly – it only allows the temperature to be lowered by 2 degrees, but we didn’t feel any cooling at all. All the switches emit a blue light, which is very disturbing at night after turning off the lamps. Breakfast was very average.