Hotel Salento Real Eje Cafetero

Location, staff, breakfast, cleanliness.

The fan in the bathroom was horrible! Very noisy!

Personnel were great, they did accommodate our request for extra nights, kitchen people were very nice and helpful. Location is great too.

We had a lower room, and it was very noisy in the mornings. It was also a bit hot and there’s no screens on the windows to leave them open.

Great services, room, personal and location!

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Location was great, closed to the main square, restaurants and shops. Bed was large and relatively comfortable. Plenty of storage. Hotel very nice and tidy.

There was no aircon (which we knew),but there was not even a fan. The room was stuffy and hot making it difficult to sleep. Temperamental shower. Average breakfast. Small things to make your stay more pleasant were missing, for example: No conditioner, no hand or body cream, no tissues or even a shower cap. No coffee or coffee maker in the room, something we found strange in an area known for coffee production in Colombia. Things that even the more basic hotels we’ve been around the world do have. Lack of vision of people who cleaned the room to replenish something as basic as toilet paper.