The host was very kind and flexible when our arrival time changed due to a delay. He helped us find great basic spots to go to, like a grocery store and such. The apartment was fantastic; anything you need was there! Location was perfect and central. The bed was a little hard for my liking, but that is personal. other than that, great!

nothing really

Location close to many attractions was clean

A/C didn't work effectively, washing machine would be handy, apartment not 51m2 small all balcony

I like that the apartment I was staying in is relatively quiet and has AC in the bedroom. The location is convenient to Miradouro da Graça. The steps were really close by. I took a walk up in the mornings to get the view of the city. The host was really nice, met me on the first day, and was very helpful. There is a nice shared patio to have your coffee in the morning. The area, Moorish Quarter, has a lot of ethic (South Asian, etc.) food, if you are into that. The metro is down the hill (Martin Moniz), and other attractions, Rossio Square area, etc.

I really like having natural daylight and sunshine in the apartments I stay in, but this place does not allow it. The kitchen could have benefited from getting upgrades to appliances such as a Nespresso/Delta (capsule) coffee machine, like other places I stayed. The chairs in the kitchen could have been more comfortable. The layout in the apartment is interesting but overall felt a bit cramped.

Very central location. Bedrooms stayed relatively cool despite no direct air conditioning (only aircon unit is in the living room). Nice secluded outdoor area. Had the location been more accessible, we would have happily stayed for the 10 days that we planned.

Although central, the property is located up a very steep hill with very narrow sidewalks. This proved untenable for me: I could not walk down to the main square in the area where the metro station is. after some deliberation, we decided to go home early. We had booked for 9 nights but stayed for only 3. When I explained the situation to the host, he was very understanding and he said that someone from the administration office would contact me (he did not specify about what exactly). On hte morning of our departure, the host asked whether I had heard anything yet. I told him no and he reiterated that someone would contact me later. I heard nothing. I texted the host a number of times in the days after our departure and he did not respond at all. During our stay, he responded fairly quickly whenever I texted him with a question, so this lack of response stands out.