The apartment was in a very central location, only a few moments away from the main shopping mall in Funchal, and coffee shop almost on the doorstep. There was a kitchenette, washing machine and ironing board provided, and all useful utensils provided (even sachets of oil for using the frying pan). Check in was simple with the use of door codes. We had quick responses via WhatsApp from the company and all our questions were answered. Our flight to Madeira was diverted and we ended up having to take a ferry from Porto Santo. This was no issue and we could easily access the apartment when we finally arrived in Madeira at 01:00am. We also received a full refund from An Island Apart for the pre-booked taxi service from the airport after our flight diverted and plans changed. The apartment was great for what we needed and the whole experience was pleasant and easy.