Hotel COSMEA Dolomites

Wow for customer service. The staff were very helpful and welcoming. The room is spacious very new (renovated room). We had mountain views and balcony. I liked that the commode is separated from the shower/tub area. The hotel is walking distance to Alpe di Suisi and Seceda and main town. A good selection of restaurants. The hotel has a top rated restaurant. I cant rate it since I did not eat there. We liked the rooftop. The breakfast buffet was good, lots of choices. There is no pool in the hotel but there is a free one nearby. Parking is available. A few issues I had: no airconditioning in the room, some days were okay since it was tolerable with the doors and windows open. Some bees and flies came in the room but not too bad. They stated that the heat is not usual here. The amenities is lacking such as no tissue, toilet paper is rough, no robe, no slippers. The shampoo/hand soap in one is a inconvenient. There is only one so when you shower you have to get it from the sink. There no hair conditioner. No minibar but there is a vending machine at the front of tge hotel. Food is not allowed in the room but we were allowed drinks as long as they are not dark in color since the carpet is new. Again, customer service was superb. Everyone was awesome. They gave us a small gift which was really sweet.

Breakfast was refreshing. Walking distance to alpe di siusi gondola. Staff are very accommodating and nice.

The staff were so friendly and hospitable. They even accommodated our vegan diet so that we could enjoy the daily breakfast. We would definitely stay here again.

This place was fantastic. The staff was so helpful. They called and made dinner reservations for us at a local restaurant when we couldn’t figure out the booking process. They also chilled our wine for us because there wasn’t a refrigerator in our room. The sauna and steam room were very sleek and clean. The breakfast options were so plentiful and filling! We couldn’t get over how good the food was for a complimentary breakfast. The *only* ding against them is that the mattress was on the stiff side. I didn’t mind it, but my husband loves a soft mattress so this was noticeable to him. Something to know if that’s a requirement for you.