Staybridge Suites Indianapolis-Airport, an IHG Hotel

was great for travelling with a big dog. very supportive staff

Very good location and great breakfast!

Extremely clean. Everything felt clean.

Breakfast was disappointing. They ran out of food before breakfast was over and they didn't replenish the food . Also smoking station was right outside the front door and smoke was wafting inside. You had to walk past the clouds of smoke to get in the door. Also no door on the sink area by the bathroom. No privacy when washing hands...hard not to disturb sleeper in bed.

loved the welcome reception in evening. Breakfast was also sufficient. Staff were friendly

I had to return to the front desk 3 times at check in before the front desk had to escort me to my room to get me in bc the key cards wouldn't work. It then stopped working again that evening and I had to go back to get them programmed. We travelled with dogs and got locked out of the bldg at 4am when we took them outside to potty so had to walk around to the main door to enter the bldg and luckily one of us stayed up until they were inside the room or they would've been locked out of the room as well. The cards stopped working again while we were packing up our room and one of us had to stand and hold the exit door open so we could get back in. I also complained to the front desk at check out that our bed pillows smelled like dirty hair/head and luckily we always travel with our own pillows