The house was big and clean

The pictures of the house were deceiving on how close to beach and pool. The pool was advertise as part of stay ,yet once there not able to access pool and finally next day I was told pool was closed until May 1st. The tv wouldn't work and finally figured out had to buy my own batteries for remote. The air conditioner didn't work and after 3 calls to management , they sent a repair guy out at 1 am who had to replace the motor. I was not happy the first day and very disappointed not able to use the pool.

Having enough beds for my large family. Having a washer and dryer. And more than enough towels.

It was not handicap accessible. The four flights of stairs was quite difficult with a wheelchair. The beach was quite far as this house was the furthest. The master bedroom was too large and was wasted space. Beds weren't very comfortable. The pool had a locking error on the gate and we ended up trapped inside for hours before finally getting the lock to turn. Bathrooms was locked as well. No hot tub.

Jon was very helpful in trying to straighten thins out

No washcloths, not enough towels