The bed was comfortable, we had all the machines we needed such as washing machine,dryer,hair dryer.... The neighboorhood is calm and friendly.

Lot of the kitchen equipment were missing. There were only 4 mugs,we had to wash them all the time. People living upstairs were extremely loud during the night and morning. It was a very small place for 4 adults. Finding and entering the appartment was challengeable as we needed to use an app that was not working sometimes. On the day of arrival we tried to reach out to the host unsuccesfully. No reaction to the phone call neither to sms,email. On the last day the host started to talk on the phone in front of our window very loudly at 6 am. After he made noise with selecting the bottles. At 7:30 one of the employees rang the bell and knocked on the door several times just to take our trash while the trash bin were right infront of our appartment. To make it even better he used some kind of loud garden machine and filled up our appartment with fuel smell.

Felt safe, good neighborhood!

Our room was in a basement. Booking.com did not say our room was in the basement. I was not happy about that. Also needs some updating and seems like they are cutting a lot of corners. Sponges in kitchen stunk, used bar of soap in bathroom, no air conditioning!

Each bedroom has its own bathroom and a washer and dryer is supplied.

Be aware the owners kitchen is separated only by a pocket door so you can hear them cooking. The bathroom sink in the master bedroom had a weird sound coming out all night long. We closed the door to block that out. The handle on the kitchen tap was broken and the owner said he would bring a new screw to fix it but that did not happen. The deck had some temporary banquet chairs to sit on so could have been much nicer.

the house was very spacious

the master suite only had a flimsy hanging rail with little hangers!

*quick access to highway in both directions (into and out of Vancouver) *quiet location given proximity to main roads and highway *unit was self contained with private entrance and had everything needed (including washer/dryer & dishwasher) *unit accessible with app and no key required for in and out access

*location not easy to access without proper directions (one way, divided roads) *not a lot of natural light given that it is a below ground level unit *bedding and pillows were stained (and one stained pillow not even covered with a pillow case) *overall cleanliness of the unit was decent but closer inspection revealed areas that had been completely overlooked by cleaning team (old kleenexes and much dust) *communication from hosts was less than clear (where to find assigned unit etc.) The Chateau's 'deluxe suite' can best be described as a self contained basement suite with its own private entrance. It contained all of the amenities necessary for a family and was quiet given its proximity to main roads and highway. Not a lot of natural light being that the unit is below ground level. Overall cleanliness of the unit was decent, but bedding and pillows were stained (one badly stained pillow even left on the bed with no pillow case) and evidence of less than stellar cleaning was evident with more thorough inspection. Hosts were less than helpful in the lead up to the start of the booking when an inquiry was made via telephone (no return call as promised) and equally uninterested in engaging once the booking was in progress. Communication was less than clear and it took a phone call upon arrival (from directly outside the front door of the house) to the hosts (inside the house) to get proper directions as to which unit had been assigned to us for the stay. No effort to come out and offer a friendly customer service experience.

Everything was just perfect and beyond expectations. The communication was great, the apartment was very clean and had a wonderful experience. I will recommend it to everyone!

Comfortable and pleasant to live in. Facilities are very complete and location is very convenient. Owner was very helpful with our requests.

Leftover food from previous tenants were left in the fridge. Some were opened and consumed halfway.

The location was quiet and things were clean.

The drain in the bathroom tub does not work properly. I was standing in a little lake by the end of my shower. The clear mat in the tub was dirty on the underside. One packet of coffee would have been good for the first day there as there is a great coffee maker but only instant coffee. There were no face cloths to use for the bathroom.

clean and comfortable

TV did not work well, so we missed Super Cup

Very roomy. Comfortable beds. we had a party of 18 ages 6 to 76.

Check out is too early 10:00am.

Wonderful

Can not watch tv

Beautiful house with a lovely modern interior! Spacious and met our needs. The host was super friendly and accommodating as well!

Comfortable bedding and fully equipped 2 bedroom unit. Very clean.

- basement unit - no direct day light - connecting door to the adjacent unit and feeling of no privacy. Fully witnessing conversations on the other side. - Kevo didn’t open our unit door but gave access 2 other occupied units…

everything. thank you mr. and mrs. Sharma for being excellent hosts and so kind to us!

n/a

The pictures on booking where beautiful, but we were not informed that we would have the basement apartment. This has no windows with outside view and you can hear everything from the apartment above.

location is good

small rooms, no living room

the property was beautiful the chateau needed color very sterile

the noise meter

The owners were very considerate and helpful. They were able to satisfy our accommodations as well as ensured the location was safe and sanitary.

It was unfortunate that check-ins are only in the afternoon (3-6 pm). If earlier check-in times can be fulfilled, it would be perfect.

the suite was clean and the bed was comfortable.

the deluxe basement suite was small for 5 people. the e-key was programmed so we couldn’t get In or out or our suite between 10am and 4pm which was a huge problem for us. when we tried to call the owner, he asked if he could call us back later! No! we are locked out of the suite! For 500$ for 2 nights we should be able to come and go as we please!

Location was really nice, all needed items in the kitchen. Clean sheets and towels, overall clean.

Kevo key was not correctly configured hence even if I arrived one day later was not able to enter. Same at the exit even if the lock should have been active. Laundry found in the drier and dishes were in the washing machine