We enjoyed our stay at the christmas mountain

We enjoyed our stay at the christmas mountain

Nothing fancy, but clean, comfortable and a nice value.

Nothing fancy, but clean, comfortable and a nice value.

The cottage we stayed in was plenty big for my family of six, including four little ones. The photos don’t do it justice it is much bigger than it looks we loved it. Everything was Great except for the indoor children’s pool which was very rough on the bottom. We are already planning on booking a trip again for next year and can’t wait!

The cottage we stayed in was plenty big for my family of six, including four little ones. The photos don’t do it justice it is much bigger than it looks we loved it. Everything was Great except for the indoor children’s pool which was very rough on the bottom. We are already planning on booking a trip again for next year and can’t wait!

This property was not as described. It was much smaller than the pictures described. It had a very bad small, musty-not pleasant. We checked in with the resort at Christmas Mountain and when we went back to tell them about it they said they couldn’t help us because it was rented out by the person who was responsible for these particular cabins. So, we contacted the owners who said they would call the desk and call us back, which they never did. We contacted the owners again and they said the desk tried calling us (and they didn’t). By this time, hours later, we were just ready to leave. We went back to the desk again and turned in our keys and left. We never stayed there. We asked owners for a partial refund. We expected to pay for the day and possibly get a refund for the next two days. They would not help us. It was only after we left that they offered to find another cabin for us, but We were exhausted by the back and forth for hours, So we had left. The owners tried to tell us that the desk people tried to help us, when they did not. They said they couldn’t help us because they did not rent it to us!!! Terrible place. We got no refund at all, no sorry, nothing. This was our first experience with VRBO and it was a bad one. Doubt if we will do it again!!

This property was not as described. It was much smaller than the pictures described. It had a very bad small, musty-not pleasant. We checked in with the resort at Christmas Mountain and when we went back to tell them about it they said they couldn’t help us because it was rented out by the person who was responsible for these particular cabins. So, we contacted the owners who said they would call the desk and call us back, which they never did. We contacted the owners again and they said the desk tried calling us (and they didn’t). By this time, hours later, we were just ready to leave. We went back to the desk again and turned in our keys and left. We never stayed there. We asked owners for a partial refund. We expected to pay for the day and possibly get a refund for the next two days. They would not help us. It was only after we left that they offered to find another cabin for us, but We were exhausted by the back and forth for hours, So we had left. The owners tried to tell us that the desk people tried to help us, when they did not. They said they couldn’t help us because they did not rent it to us!!! Terrible place. We got no refund at all, no sorry, nothing. This was our first experience with VRBO and it was a bad one. Doubt if we will do it again!!