great spot, large room and awesome breakfast

slow elevator

The room was so comfortable and cosy. The staff was excellent, especially Arthur at reception and Vickie in the spa, both were just lovely. We landed at 11am on our first day & thought we'd only be able to drop the bags before having to head back out to explore, however when I tentatively asked if our room was ready Arthur happily advised it was and we could check in right away, which was wonderful as we were exhausted & in bad need of a nap.

While the spa facilities were lovely, the spa itself seems very poorly organised. We wanted to each get a massage and use the spa, when we made enquiries about massages we were told that they'd check availability and let us know. Over an hour later we were still waiting in our room to hear any word on it, I rang down to see what the situation was and they still didn't have an answer. It wasn't until I physically went down to reception to see what was happening that we got any details. Eventually it would be the following day before we got our massages, which was fine as we didn't have plans made but if you do definitely book in advance of your trip so things run more smoothly for you. Also there was an issue with the elevator that we hadn't been made aware of meaning when we wanted to leave the spa we ended up trapped for five minutes in a tiny black room pressing the call bell for help and knocking on the door to get out as the elevator wouldn't come to the floor.

Decor was nice and looked new/modern. The cafe down the street (JAT Cafe)

Room and bathroom were VERY small. Bathroom was not clean. Lack of options at breakfast. Bed was two single beds pushed together. Could feel them connect.

Conveniently located

We payed more than 250€/night for a sub-standard « Ibis-style » room. Spa area was overcrowded. No spa treatments available as they have no in-house therapists. Reception is not answering phone calls so you have to go there physically (my wife is pregnant so we needed extra pillows; took me 45 min to get them). No bathrobes, no slippers, no hair conditionner in the room… After the whole disaster that was our stay, we were hoping to have a coffee at the bar (there is no restaurant) while waiting for our cab… no one was working behind the bar for the 30 min. we stayed (it was 2pm… so not really a weird hour). if you are considering this hotel, there is the Manos Premier 20 meters from there & they offer real hotel services or Steigenberger (they have an actual spa) 20 meters away as well - they are in the same price range but actually deliver on the service. Pure disappointment.

location and room

spa too small for the value

The location was unreal. The staff were super friendly. The room was really nice, loved the Bluetooth facilities for the bathroom especially.

Netflix and other apps were blocked on the tv, and there was not a lot of channels, especially for those who speak English. The €35 charge a day for the facilities was a bit too much, shouldn’t really be extra to use the pool. No restaurant was a bit of a bummer

very presentable - nice ambience

King bed was two singles put together

Beautiful boutique hotel lovely room and staff

Bottled water was charged would expect that to be free and thd safe didn't work

Lovely stylish decor and very friendly service

The air conditioning was not working very well! It was quite warm

nice room clean and comfortable, friendly and helpful staff

immediately a lovely building. staff were welcoming, well dressed and professional. so well interior designed feels good and looks great. lovely breakfast . fresh omelets and fresh orange juice. great high end variety of food on offer. and bar drinks were great. bed was the best bed we slept in ever! nice high ceilings in rooms layout was perfect plenty of thought out sockets lights and coffee machine. couple more hangers would of been nice in rooms but short stay is fine. parking is dead Easy if u drive- a multi-storey next-door. we walked into grand square but every road in between is just as lovely with shops cafe / restaurants. fab location.

literally nothing to be negative about-