Good location and comfortable

Booking process was long winded and intrusive, a dozen or more emails and questions

Good central location

The noise was unbearable. There was an industrial air conditioning or something on a neighbouring property than went all the time making a very loud noise in the back room and bedroom. The street noise was extremely loud but expected and would stop after 1am so not as bad. The plates had egg on them when arrived and wasn’t properly cleaned

Nice apartment, relaxed space, very good location.

It’s bit noisy. Not just because it’s in a pub area, also there is something like a machine (probably a air condition of neighborhood) running outside very loudly, especially night time. In addition washing machine doesn’t work, and nobody came to repair or check before we left.

Overall a good experience.

When the party staying is more than 2 it would be useful to have a second set of keys, as not all people may be going to the same places at the same time. I asked about this beforehand and while I stayed but the local team did not get back to us. The fire alarm went off during our stay (it was the restaurant downstairs), we noticed there was not a fire exit information sheet in the flat, we did see the exit signs but have normally seen these by the front doors of other self-catering places we have stayed and hotels. A welcome book with key information would be useful as it could contain instructions for the cooker, microwave and tv/remote. The wifi was on but the password was not working, this may need to be checked as we did restart and try other methods, but it did not work. Not all the radiators work, there were portable ones left instead. The chest of drawers in room with black wallpaper has one drawer without a knob and does not open. These are all little things but if fixed would make a difference.

I was given 8 bottles of conditioner, no shower gel/body wash, no shampoo and 2 English breakfast teabags for a period of 4 days.

location

no lift

The apartment was beautifully decorated and well-equipped. The location was perfect and very central. We had an amazing stay and would definitely love to stay again in the future!

We didn’t realise you had to be 28 or older to book this apartment upon booking but management were understanding and allowed us to stay as a group of friends for a uni reunion.

Book this property at mid day on the day of arrival. The confirmation email had generic information in small print about providing photo ID but did not provide any information on how to do this. Tried to contact the property regarding access to the flat but the phone number provided in the confirmation email ran out on multiple occasions. The first contact I received from the property management team was at 20.39 that email after I've booked alternative accommodation. Phoned booking.com after requesting a refund but this will be a long process even if successful. Please avoid booking this property. It's really not worth the hassle and communication is terrible. It might be ok if the booking is a long time in advance, but I would avoid booking this place last minute at all cost.