Comoda e raggiungibile

Discreta

Nous avons aimé la situation de l’hôtel, la vue depuis notre chambre au 4e étage à gauche. L’aquapark collé à l’hôtel

Le personnel a l’accueil n’était pas toujours agréable notamment une femme. Le prix de l’aquapark est très élevé lorsqu on n’est pas en all inclusive

pulito , si mangia bene

la ragazza della reception, antipatica

Friendly staff. Clean hotel.

The water park was closed and there were no information or messages about that. The water park was main reason for our family for booking Tofinis so we were disapointed. There are no blankets, sleeping only with sheet is uncomfortable

Great location. Big rooms for family with beds for the kids. Waterpark and pool has lifegards and are clean., very polite staff. Food was good.

Need to be a little more tidy and clean.

Our stay at the hotel was marked by consistently exemplary service from the reception staff, who were always available and supportive whenever we needed assistance. A standout member of the staff was Maaz, a waiter who consistently provided service that was professional and warm. His exemplary service was a highlight of our stay, and we believe he has the potential to assume a leadership role within the hotel, such as a supervisor or restaurant manager. His skill and experience could greatly benefit the less experienced staff who made considerable errors during our stay. We were extremely impressed by the cleaning staff. The cleanliness of all areas throughout the hotel was maintained to a high standard, which significantly added to our positive experience.

A specific weakness was the apparent lack of personal hygiene among certain waitstaff, with an odor being especially evident in the hot weather conditions. This issue is one that needs immediate attention from the hotel management.

The food experience was ok. It could be better but it was ok. The staff was pleasant The waterpark was excellent. The lifeguards was perfect.

The main pool was dirty. In my 4 days stay they didn't clean the pool at all. The space in the pool was not very clean The main hall didn't had a very good air condition and at night they opened the main doors to maintain the air. They didn't clean proper the rooms between the days.

clean, friendly staff, good food, great water slides for children with additional pool.