la gentilezza dello staff e il comfort della camera

la colazione lascia a desiderare, le strade sono pessime, e ci sono grida e forti risate durante il giorno da parte del personale delle pulizie

Le calme ,la disponibilité du personnel

L état de la salle de sport ,tout est en mauvais état et la climatisation ne fonctionne pas très bien

Hands down best breakfast and housekeeping staff

The need to negotiate daily rate but this is why we love Africa.

Cleanliness was good. There were bedbugs in the room. I still have the itching the biting caused

Nothing

Management was unprofessional. They cancelled the booking and did not even bother to notify us.

well the is not bad within the sounding . its just too much traffic with in.

the area is bad .

Despite our 7 nights booking being confirmed and some special requests responded to, when we arrived at the hotel two unbothered staff informed us the hotel was full and we could not get rooms. There was no attempt to get us alternative rooms at a sister hotel or sth like that. They were just not bothered, we had to go around Kinshasa after midnight looking for hotels. Booking.Com should consider getting this hotel of your platform.

The buffet breakfast was adequate. It would have been nice to have coffee that was not instant. The hotel was clean and the staff were very helpful.

The hotel is not in a good location. The surrounding area is not pleasant and not comfortable to be walking anywhere for those not used to this environment. The hotel restaurant is the only option and the prices are a little steep. I had a miscommunication over a late checkout which resulted in me paying for a full night. Under the circumstances, management that was actually concerned with customer service would have permitted me to pay 1/2 price which is what I had agreed upon with reception staff. The hotel also provides taxi service with approved taxis. The fare from the hotel to the airport is $50 USD. One should not have to dispute the fare with the driver at the airport after paying $50. (the local fare is between $30 and $35)