Staff all very nice, the resort could be amazing but needs more attention to detail. Rooms aren’t quite what the pictures suggest.

The views and ambiance was lovely!

Some part of the property needs attention and the food was poor. Received raw chicken for dinner and still had to pay full price.

Free upgrade

The food could have been better

The property and location was excellent - clean, modern and luxurious. The staff was lovely and level of service was impeccable. The beach and pool were both wonderful and well maintained but I have to say the staff is what sets this place apart from the rest. They were warm, kind, courteous and made us feel so special throughout our stay. Salicia, Cadeija and the helpful front desk staff took great care of our every need from booking restaurant reservations last minute to transportation to and from our excursions and airport. I cannot thank them enough for such a beautiful and relaxing time. We will definitely be back for another memorable stay.

good for relaxing

food not so good

staff so full of friendly, affable and professional in their service

bedroom lit up all night as corridor light shines through frosted window pane in bedroom door so exceptionally poor sleep . Quite a simple matter to correct with blinds and auto turn off on corridor light. Also , loos on island have appalling flush which appears to flood the floor… yuk

most of the service staff some of the facilities like the warm pool

slow spotty service, not refilling the minibar after repeatedly asking, urgent maintainance needed to many of the facilities, limited food menu and activities, incomprehensible aircon in the room (or broken thermostat), no EU/UK adapters available at first, snorkling gear low quality, cats while my wife is allergic despite staff assuring us they would be locked away,

modern. attractive

a few details in the room missing, no full length mirror or full length hanging for dresses. beach small with few umbrellas.