Convenient location. The front desk gave us an apartment after we discovered a mildew/damp/wet smell in the room we were in. The smell was horrendous, but the resolve of the situation was grateful.

When we first got there, room 309 was our smell and as soon as we opened the door there was a mildew/damp/wet smell. We had reservations for dinner so we were hoping the smell would be gone when we came back but the smell was still there. The coffee was terrible, and the eggs were a little burnt/crispy.

Location, cleanliness and great hosts.

Very clean and updated

Manageable stay and a decent breakfast. Comfortable beds.

Outdated decor. It smelled like smoke in the halls on the 3rd floor.

Great breakfast selection, central location 👌

...

It was so great to have a pool. That's what tipped the scale and made me choose this hotel. Having a large room will fridge and microwave was great and a warm breakfast and fresh coffee was really appreciated too. The staff were all incredibly kind and helpful, especially Rosalie (breakfast staff), the housekeepers, and the man on the front desk on Saturday Aug 19 morning.. And the woman on Monday morning I think

Pool could have longer hours. Gym could've been better. Access to a newspaper would've been nice

Clean

Coffee maker

Staff were very helpful and made check in very pleasant , room was very clean and lots of towels & Fresh linen . Coffee and tea making facilities in the room . Snack & ice machine available .

Just one little complaint , the air conditioning made a noise all night like a tap dripping , even though it was unplugged.

Unlike my poor experience in NH....The facility in Hawthorne was top notch in every way.

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