Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Perfect cabin for a weekend getaway!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: we really enjoyed the hot tub and the pool table! We used them daily!! And also the location puts you more on the Arts & Crafts side of Gatlinburg so you can miss all the crazy traffic!

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Beautiful cabin. Loved the amenities. Theater room was really cool. Had to clean the bottom of the grill from build up. Started catching on fire. Overall, great vacation. Close to both Pigeon Forge and Gatlinburg

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We continue to rent cabins from Elk Springs every year because we are confident the cabin will be clean, beautiful, accessible and fun. This company has great customer service, quick to respond to any needs during our stay as unexpected issues may arise. Thank you for being a dependable source for lodging during our family vacations to the mountains!!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This cabin is semi secluded with a wooded view. Access to the entrance is convenient if you have people traveling with you that can't walk up stairs easily. The location is close to Gatlinburg in the Elk Springs resort area, it's easily accessible. The hot tub was very enjoyable on a cool crisp night. We also enjoyed the theater room. There were also plenty of chairs on the deck which is always a plus. I do however, wish it had an outdoor table to dine at, but overall it's a great cabin.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This place had all the bells and whistles. I do not have one complaint.

Rating Details: The property manager was more than helpful. The vacation rental was somewhat dirty. I was happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We stayed in cherokee charm overall it was a good experience only bc attractions but a little overpriced for the accommodations. 1. Kitchen- Needs more cooking pots there is barelly any. 2. Kids bunker room downstairs- Heater does not work we nearly froze to death and the kids did too. No heater to reach downstairs and it was cold cold! We has snow that day and it was cold! They need to obtain with space heaters if cabin does not warm all the way to the bottom! We where really dissapointed bc sauna and theater room and kids room and a bathroom was downstairs! IT WAS COLD! We had everyone sleep in living room floor! 3. Upstairs master Bedroom/Bathroom- Bathroom sink does not drain you need to shut off faucet so it doesnt overflow and wait for it to drain. You could hear every word every laugh every step from the room downstairs and they could hear YOU! So it was not a master bedroom we could not have a conversation or private time without someone listening even whispering. My husband said they used only one layer of wood to cover the floor they didnt even use another layer that is why you could hear all the squaks in the WORLD and even downstairs could hear you. 4. Beds downstairs- Beds squeak sooo bad you move and you wake up your partner. 5. Bathroom Jacuzzi's both of the did not work but most of everything no water to fill them up! And also dirty to the max the inside where not washed properly we ended up not using them! Will not be staying again in that cabin hopefully they do updates to these cabins.

Rating Details: The property manager was very unhelpful. The vacation rental was very dirty. I was happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We booked Cherokee Charm for a weeklong stay with our three adult children. We were disappointed upon our arrival to find the cabin was not clean to our standards. The outside was covered in dirt, dust and dead bugs. All of the rocking chairs had a thick layer of dust on them and needed wiped down before we could sit on them. The grill was in the corner of the deck and the floor around it was covered in grease stains. Inside, we had a similar experience. Surface cleaning was done but the entire cabin needed a thorough deep cleaning. There were dead bugs in all windowsills and a layer of dust on anything that wasn't commonly touched. The living room furniture was worn and past its prime. The bedrooms were worse. Each bed had a wooden box for the box springs and mattress that was years past needing replaced. There were no hangers in the closet for our clothes. The kitchen was furnished with barely enough dishes to actually cook. There was one roll of toilet paper per bathroom and a roll of paper towels, "a starter pack" as we were told. There was no salt/pepper or any sort of spices. The website boasts a theater room with theater seating. Technically I guess you can call it that, but they are just hard plastic, extremely uncomfortable chairs. We did not use the theater room.
We rented a cabin that was listed as "luxury". This definitely was not luxury. It was sufficient and utilitarian for our needs but disappointing for our family. We have stayed in other rental cabins in the area, and they provided a much more inviting and pleasant experience.
We will definitely return to the Smokey Mountains. It is such a beautiful area. We will steer clear of Elk Springs cabin rentals.
We felt like the management company overdid it with warning signs hung up everywhere. It definitely was not we and I commented that it would be much nicer to simply put everything in a binder and get rid of the tacky signs taped up around the cabin.