If you have pets, do not stay here. I was sent a picture of dog hair in a vacuum cleaner and charged 187.00. My dog does not shed, it is a Wheaton Terrier.

If you have pets, do not stay here. I was sent a picture of dog hair in a vacuum cleaner and charged 187.00. My dog does not shed, it is a Wheaton Terrier.

Overall, a decent unit especially since we got to bring our pet. Biggest improvement is the cleaning crew needs to do better. Love the tile but it was quite dirty and turned our kids feet black. Lastly, I would add items to the kitchen.

Overall, a decent unit especially since we got to bring our pet. Biggest improvement is the cleaning crew needs to do better. Love the tile but it was quite dirty and turned our kids feet black. Lastly, I would add items to the kitchen.

This condo was convenient to the parks and dance convention venue. The Publix and Walgreens were so convenient to use. Lots of nice restaurants nearby. Great place to stay.

Location to parks and beaches were all central and key to my family vacation.

Location to parks and beaches were all central and key to my family vacation.

This condo was convenient to the parks and dance convention venue. The Publix and Walgreens were so convenient to use. Lots of nice restaurants nearby. Great place to stay.

The condo was in a great location and close to many attractions. It was perfect for what we needed!

Fleas was in the unit. Sent pictures of a bug and spider in the bed. When I addressed it to them they sent someone out to Inspect the unit him his self said the cleaning people was horrible and he also email them pictures. He also said they coulda moved us to a new unit but they didn’t. So next day i asked for a refund to go stay somewhere else. Her response was I’ll get someone to bring new sheets and come clean but she didn’t.

The condo was in a great location and close to many attractions. It was perfect for what we needed!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We are a family of five and found lots of room to be comfortable with the 3 bedroom and two bath. Location is great to walking for shops. Minutes away from Sea World and great walking path around the lake. We enjoyed a clean environment and pool was great for the kids. Overall a great place to stay with your family.

Rating Details: The property manager was somewhat unhelpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: While our stay was very nice, clean, and enjoyable, we had a mishap after leaving. We called less than 2 days after leaving our vacation home to let the staff know we had left a very expensive piece of equipment (a very large professional blow dryer for dogs) in the guest bathroom under the sink. After 10 days of calling and speaking back and forth, the management refused to retrieve our blow dryer from the property for days until either 1) another guest stole it or 2) staff took it for themselves. It was absolutely ridiculous that it took over 1 week for these people to get someone to go check out on the blow dryer, and it wasn't for nearly 10 days until they told us it "couldn't be retrieved". If they had checked the day we called, it would have been there. I sincerely don't even believe they actually checked because the place was occupied and they didn't want to bother the people staying there. So after leaving we had to buy a new dryer for a few hundred dollars after spending nearly a thousand dollars staying here. The service we received after we left was just so rude and unsympathetic.

Rating Details:The property manager was somewhat unhelpful.The vacation rental was spotless.I was very happy with the location.I was very satisfied with the condition of the vacation rental.Overall, I do not recommend this vacation rental.Reviewer Comments:While our stay was very nice, clean, and enjoyable, we had a mishap after leaving. We called less than 2 days after leaving our vacation home to let the staff know we had left a very expensive piece of equipment (a very large professional blow dryer for dogs) in the guest bathroom under the sink. After 10 days of calling and speaking back and forth, the management refused to retrieve our blow dryer from the property for days until either 1) another guest stole it or 2) staff took it for themselves. It was absolutely ridiculous that it took over 1 week for these people to get someone to go check out on the blow dryer, and it wasn't for nearly 10 days until they told us it "couldn't be retrieved". If they had checked the day we called, it would have been there. I sincerely don't even believe they actually checked because the place was occupied and they didn't want to bother the people staying there. So after leaving we had to buy a new dryer for a few hundred dollars after spending nearly a thousand dollars staying here. The service we received after we left was just so rude and unsympathetic.

Rating Details:The property manager was very helpful.The vacation rental was spotless.I was very happy with the location.I was very satisfied with the condition of the vacation rental.Overall, I recommend this vacation rental.Reviewer Comments:We are a family of five and found lots of room to be comfortable with the 3 bedroom and two bath. Location is great to walking for shops. Minutes away from Sea World and great walking path around the lake. We enjoyed a clean environment and pool was great for the kids. Overall a great place to stay with your family.

Stress free.

Rating Details:The property manager was more than helpful.The vacation rental was very clean.I was very happy with the location.I was very satisfied with the condition of the vacation rental.Overall, I recommend this vacation rental.Reviewer Comments:This was our first stay at a vacation resort. We loved it! Everything was decent & in order! It was a home away from home! The resort was beautifully maintained, friendly customer service as well as accommodating! We look forward to future visits!??

The Vista Cay Area is perfect. The building And parking are great. The unit (4862) had no working TVs, very little amenities, and not cleaned

Great location and we loved the stay. I gave 4 stars because unfortunately they were testing fire alarms our ENTIRE stay. All day every day we were listening to fire alarms.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This is the second year we rented this condo. We really enjoy our stay there. It is quiet, clean and dog friendly. We have reserved it for next year too. Great place to stay.

The property worked out great for our group. It was clean, had everything we needed, and was in a great location.

We were only in town for the weekend and the place met our needs perfectly!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Ana's Joy is a great condo. Everything is very well kept, clean and very spacious. The beds are comfortable and the furnishings seem to be very new. The location of Vista Cay is great, located near everything you want to see, theme parks, dining and shopping. Overall it is a great place to stay, we have been staying here for over 10 years and will continue to come back for many more.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This is even better than pictured. Very Clean and has everything you need. Dennis responds quickly and provides a Fabulous Stay. Amenities Are Just Great! Property location was perfect.

It was clean and close to where we wanted to be. Wish there were ceiling fans because it did get a little hot and stuffy considering the thermostat only went down to 74. Not bad given the price and the location.

Upon checking into Ana's Joy, we found the property decent and comfortable enough to rest our heads for the 9 days to follow. Unfortunately, two days into our stay the AC stopped working in the middle of the night and the temperature climbed to 81 degrees. When we called the following day, the property manager never apologized and said she could not help us until the following day. We asked to speak with the owner or upper management and she said the office was closed. It was absolutely unacceptable that this was handled in such a manner. She also said to me. "I see this is your first call regarding this matter." As if the room temperature reading 81 degrees wasn't enough of a concern. We had four children staying in the condo and one with severe anxiety who struggled terribly through the night. I told the manager it was unacceptable and I'd like compensation for the evening. This was not addressed or resolved for us. The condo itself could use some deeper cleaning , as well as some low cost replacement items. The bathroom rugs were filthy and looked as if the hadn't been cleaned or replaced in ages. The sheets were nubby and very worn. Small upgrades go a long way in terms of comfort for a guest. I also was unable to get the tv working in the Master Bedroom. I do feel if we had been taken care of with more customer service the second night we had to sleep in the 81 degree room, we would have been able to focus more on the positives of the condo. However, that experience in itself was miserable. It is so sad that there was no follow up or check in regarding AC unit. Even compensation for the second night would have gone a long way. I would not recommend staying at a property where the manager or owner does not care enough about the comfort of their guests, never mind a broken AC!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This condo was a great value in a great location and true to the photos online! Cleaning company had it spotless...Condo building was newer/updated and located very close to SeaWordl for our plans. Publix shopping center in literally next to it and also has a Walgreens, Pizza restaurant, Subway and Dunkin Donuts there too. We would recommend and definitely plan to stay there again when traveling to Orlando.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We go to Orlando every other year for vacation and to visit family. The location was great, close by everything. The condo was clean and was enough room to breathe with two teenage boys. The amenities at the condo were awesome pool, gym, clubhouse and even a pool bar. Will definitely stay here again had a small maintenance issue and they came right out when called and we didn’t have to wait around for them. The only downside, if you are planning on cooking in the condo all week they have limited cooking utensils and pots and pans but we made it work. I cooked dinner for 9 (my family we were visiting) and made it work.

Rating Details: The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: great, there was nothing worse!

Rating Details: The property manager was somewhat unhelpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Condo was nice and updated but a bit small compared to newer units in the 5000 buildings that were the same rental price. I would suggest morebath towels and wash clothes. It says it sleeps 8 and there were only 5 bath towels. We also had a problem with ghost ants starting on the very first day of stay.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We stayed at Ana's Joy for 4 nights (May 2018) and it was a great condo. It looks like it had just recently been redone and everything seemed new in the place. We have been staying at Casiola properties at Vista Cay now for about 7 years and have never been disappointed. Our main thing is that the condos are clean and they do a great job of keeping them very clean. The location is also great, within a 15 minute ride (with average traffic) of Disney, about the same to Universal and right next door to Sea World. We will stay here every time we visit Orlando.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Ana's Joy was in a very convenient location with plenty of space for 6 of us. However, the condo kitchen accessories left much to be desired. The kitchen cutting knives were extremely cheap and would hardly cut an apple. The showers had no lights and the master shower was missing the towel rod. The pool is nice, but there was a huge, rowdy party on Sunday with offensive music. Not good for children. We would probably not select this condo for another trip.