Stay was unreal

I gave 5 stars because I'm sure it's a fine property, but my reservation was scheduled to start the day Vail Resorts closed the resort. The guidelines say I cannot post a review to try to get the other party to provide a refund, but the property owner has refused to refund any of my money for the 10-day reservation, so this meets the criteria. I'm told I won't be getting a refund at all, so that's why I'm writing this review. I was offered a voucher good for two years, which was thoughtful, but I won't be able to use it because I'm not getting refunds from anyone else either so I won't be able to afford to travel. I don't think it's fair for the owner to keep the full amount of a 10-day rental when we didn't stay a single day. VRBO has been very helpful, but I'm frustrated and disappointed with this property owner.

Beautiful mountain view, lots of sunlight, towels, and hair dryers that complemented the hot tub!

We have stayed in a number of units in the Hearthstone Lodge because the location is great. This unit is being worked on, which we were told by the owner but expected a better experience. It is listed as 2 bedroom, but they had to close off the second bedroom for permit issues and we did receive a discount for the lost space. However, there are two extra beds, one in the master and the other behind the couch? The unit is recently painted and very plain, nothing on the walls, minimal kitchen supplies. Toilets and dishwasher are not properly bolted down. The best part is the location and the Hot Tub is in good shape. The rest of the unit needs a lot of work. It's OK for two people, which is all we had this time. FYI, We knew this but others may not, its 70 stair steps from the parking garage to the 3rd floor and no elevator. Great workout for the move in day. I would also like to add how disappointed we are with what Vail Resorts has done to Whistler Blackcomb and Steven's Pass Ski areas. It seems Vail will sell as many Epic passes as people can buy and they all show up completely overcrowding the mountain every weekend. If your idea of skiing is standing in lift lines all day, then have fun. We will avoid all Vail properties if at all possible in the future.