We loved our stay! John was very helpful with all my questions prior and our Host responded right away with once we got there. 3 bedrooms was perfect for us. Nice big balcony, place was clean, loved that we could pick our days to enjoy all-inclusive, which we did 4 times out of 12 days, and the service everywhere was top notch. We will go again! We never did cook in the room except make our own drinks. I cook everyday at home so we went to the Marina, next door or ate right at the resort which was a bit but it is what it is. Just a note: I wish there were more blankets in the room. My husband loves it cool at night so I found myself in need of that. Other than the copious amount of kids at this resort and no adult pool...it's a FAB vcay place.

We enjoyed our stay. Service was amazing!

We had a nice time at the Vela Resort. The condo wasn’t avails when we first arrived due to it being aired out due to a leak or something. We were put in a really nice room while they took care of the odor. I would suggest to the owners they need to check their air filters every 6 months or so. We couldn’t seem to get the stale odor out of the condo. An updated air filter would take care of that. Beds were ok. I appreciated the little washer they had available to us. The ease of getting around town was a plus. Everyone is super friendly and accommodating. Food was great. Staff is friendly and helpful. The owners responded in a timely manner to our concerns and provided help with the small issues we encountered. Lots of reconstruction on the owners side of the resort. I’d double check with the resort if there will be construction happening during your stay. Other than that, it was a nice and pleasant time.

The property itself was beautiful, not sure I would rate it a 4 star property though after traveling all over mexico and Caribbean and staying at alot of all inclusive and private condos. the condo itself is small, no dishwasher, no oven, so if you plan on cooking in much its very difficult even with a toaster oven and microwave. we spent alot of the with 6 family members doing dishes on our vacation because of no dishwasher, my mistake for not seeing this when booking. sheets and towels in condo were like sand paper very rough and scratchy. we actually brought the pool towels up from pool to use. its stated in the review of the condo that the marina is within walking distance , well it is if you are adjusted to the climate of severe humidity. but it is over a mile to the shops and restaurants...we couldn't do it, even my college age girls. we were told too that the cab ride back to airport would be very expensive but it was only 10 bucks we thought that was decent. the combined washer /dryer in the condo was so difficult we never could figure it out so didn't use it, so we had planned on doing wash while there but couldn't. frankly, there are other places to stay other than this place that is much nicer.....I have never ever given a negative review of anywhere I have stayed, but I had to be truthful this time. we were very disappointed in this condo. maybe its fine for first time travelers , but this was not our first rodeo, we expected alot more.