We were very pleased to find all the essential we needed were there. We received a phone call before we arrived, and were told where to find the keys. The lights were on, so we didn’t have to walk into a dark room. It was very cool inside, which was super nice since it was hot outside. The little goody bag on the counter was a nice surprise. It contained all the necessary essentials in a nice tote bag. Everything was clean. Unfortunately the air stopped working on the second day and we experienced a hot night. I called the following morning and they had someone come out and fix it that day. The bed was king size ( which was great) but the mattress was extra firm ( bordering hard as a brick). I highly recommend a new mattress, possibly a pillow top, or at least a soft mattress. We did like having a water hose next to the front door. The Xfinity remote in the living room didn’t work on the tv in the living room. The plugs were older and rather worn out. When we plugged anything in they would almost fall.

Great location to the beach. House was comfortable enough. Mostly clean but were some pet hairs on furniture and floors. But was to be expected as pets are allowed. There was a circee bag that included paper towels/TP/dish soap etc. so that was nice.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great

Always a 5-star stay in past years at Ariel West, but this property was very lacking and cost about triple what we normally pay. Wifi was slow and spotty; streaming a movie was horrible. As reported, dishwasher didn't work the first week, and I spent Christmas washing my own dishes by hand. We asked for a credit for that but no one ever replied. We asked for notice before someone entered the property for the safety of our pets, but you ignored that too. Not respectful or safe toward us at all. There is no peeler in the kitchen, back bedroom needs a nightlight. Outlets are so old plugs just fall out, not enough 3-prog outlets at all, dishwasher hinge is broken. Humidity in the house fogging windows is AWFUL. We don't care about the cosmetic issues everywhere, but these functional issues are a problem being comfortable and day-to-day living, and really wasted hours of our vacation time with hassle.