Beautiful hotel at the right location, near the sea and shopping mall. We had a stunning views from the hotel, very comfy beds and quiet rooms. The showers are delight, with great pressure.Breakfast was exceptional.its a fair price for facilities.

Too many lifts to change , depending where you want to go. Impossible to have the balcony doors opened because of the noise of huge AC's all over the place and other noises.

Todo o alojamento é fabuloso pequeno almoço! A simpatia dos funcionários! A vista! A tranquilidade!

Everything, the good service, waking up with a beautiful view

Jantar no galexy e os funcionário

Nada

location

Very dated .. huge public spaces but soulless and empty . Not 5 Star . Room facilities but great . bathroom not functional and towels etc not replenished without asking

We loved the Savoy Palace! From the moment we got out of the taxi and the doorman had our names on his list and greeted us warmly to checking out three days later this was a pretty much perfect stay. We entered the lobby (beautiful as is the whole property) and the front desk manager greeted us by name and took us to be checked in. The front desk team are so welcoming and nothing is too much trouble. Our room (an ocean view junior suite in the 7th floor) was stunning… we’ve been so lucky to have stayed in some of the worlds most wonderful hotel rooms and this is right up there at to the top of the list. Big shout out to housekeeping (and Fernanda in particular) who keep the hotel spotless and to the grounds keepers… the gardens are immaculate. We ate in Pau Lemu and the pool restaurant twice… the food is great but it’s the lovely service… attentive but relaxed. All in all one of the nicest hotels and hotel teams we’ve stayed with in some years so thanks to everyone who made our stay something really special. We really appreciate it.

Nothing!

Cura del particolare

Nulla

exceptional service and great staff

nothing

o hotel em si , moderno !

pequeno almoço poderia ser melhor . preço

Everything is just up to high standards, from welcome to the end of the stay was always looked after as valuable guest!

Parking is one of let down for a place like this parking should be free and not chargeable for a 5 star rated hotel.

Everything was amazing except for annoying guests leaving towels on sunbeams and coming back after hours and staff not removing those.

Although there are clear signs that the hotel does not allow sunbeds reservations through “leaving towels” they do not remove them even when they have been laying there for hours. Especially annoying on rooftop where there is not that many sunbeds

Beautiful hotel. Amazing staff

Not a thing

Különleges építészeti és belsőépítészeti alkotás,csodálatos pálmasoros uszodával.

a vendéglátóhelyek menedzselése nem volt megfelelő,sok apró hiányosságot észleltünk.A Lume( a Surf&Turf kifejezetten hibás volt, élvezhetetlen,és a Skyfood konyhája nem éri el az ilyen minőségű szálloda nívójátA szobák mindennapi takarítása nem volt megfelelő egy 5 csillagos szállodáhot képest!

Every thing

Nothing

Stunning main pool, one of the best Spa’s I have ever been to, loved the rooftop pool and bar area. Good size room which was quiet with a great sea view.

On checkout the receptionist said she would organise for our bags to be brought from our room but this never happened so when our taxi arrived we had to wait for them to go up and get our luggage.

Great location, beautiful pool, love how you also have ocean front access with the Royal Savoy. Restaurants were great. Room was spectacular witj ocean view

Staff was a bit rude, apparently you had to pay for parking but does not say that anywhere

Picture perfect to look at Swimming pool Food quality was good- especially terrerio and Nikkai

Very poor service across all areas- reception, restaurants and bars. Reserving of sunloungers- not appropriate in a resort of this calibre Lack of response to concerns raised at the time Lobby carpet covered with ants

Breakfast was offered with a wide range of different and fresh food. Breakfast area with options to sit outside was located at the pool level - and service personal showed a high attention.

Receptionists were over the whole time not supporting and partly not reliable, even when we booked in advance arrangements which were at the end not organized. No one took responsibility. Furthermore we requested a ride to the hotel entrance which was apparently not possible according to the statement of the reception. In regard to the high room rates this is not acceptable for a five star resort.