Excellent customer service!

A bit funny, the guest in the next room was a racist white woman making up false complaints about me that I was causing noise, playing loud music etc while I was outside. Sending videos to the manager behind my door. Pamela dealt well with it well.

Big screen , TV etc, very modern, nice bed and sofas

Kitchen not that clean and only a few sheets of loo roll...had to go and nick some from the downstairs bathroom!

Close to the Railway Station.

The arrangement for the shower was very obscure, being downstairs in another hallway. As a very loud argument was taking place in that area with those residents, I didn’t venture downstairs. It’d be great to have a bathroom in the flat.

amazing facilities very comfortable

nothing

convenient for rail station

shared bathroom

large

No on-suite shower or bath. Shared facility which was not made clear at the time of booking

My particular room "No1" was terrible, mold coming throught the walls, blinds were jagged and moudly, one window didnt open, one blind was broken, the fridge had a broken piece sticking out, there was a coaster stuck to the wall with velcro to cover up a hole in the wall, the noise outside was terrible and i didnt sleep a wink.

Keys weren't there when we arrived There was party in room above us stay was terrible

TVs was faulty Very noisy Bed was uncomfortable

Everything will be bk in October

The toilet window doesn't close

Pamela is so friendly and lovely, couldn’t wish for a better greeting. Apartment lovely clean and had a good nights sleep

N/a

1. the location 2. the projector 3. the size

1. the cooking utensils like pots, and pans were covered in grease, and looked rusty, and so that was a turn off to want to use it. i’d have appreciated some foil. 2. lack of any coffee machine, and at this price point for similar apartments in Preston, many provide coffee machines and a few pods, including teas, and sugar. 3. I think the room should have a small desk or dinning table of sort as it made it difficult to work when I got home or before leaving.

Convenient location

A chair in the room would be better as nowhere to sit apart from bed. Very noisy - despite triple glazed window loud music was playing from a nearby location until 6.30am