Negombo The Nature Villa and Cabanas

Sehr schöne Unterkunft zum Ankommen in Negombo. Man fühlt sich direkt willkommen. Wer länger als eine Nacht bleibt: Tuk Tuk Tour und River Tour können wir sehr empfehlen. Das Personal ist supernett. Wir hätten uns keinen besseren Start für Sri Lanka wünschen können!

we arrived straight from the airport into our early check-in villa; comfortable, clean and in a lovely quiet area (where more new ho(s)tels are popping up). Friendly and helpful staff, some good music, and a great chill swimming-pool to cool off - surrounded bij trees/flowers and the various rooms. simply relaxing!

none

The property is very nice, specially pool and little garden. Staff is very friendly !

N/A

While one of the female staff members was kind, the overall experience was not handled professionally.

Disappointing, mainly due to the room downgrade and lack of proper handling. We were given a downgraded room that did not match what we had booked. We noticed this immediately and even showed photos from Booking to compare, but were told the correct rooms were fully booked. No compensation was offered, yet we still had to pay the full price, which felt very unfair. Another uncomfortable situation was when we said that my travelpartner and I were leaving at different times. We were asked many personal questions about this, which felt unnecessary and like an invasion of our privacy. The room itself was not comfortable, and the bed was poor quality and looked childish. Overall, not a place we would recommend!