At least coffee is hot.

I do not understand why the maid didn’t do the housekeeping everyday, after I double confirmed with the front desk the housekeeping are scheduled.

Cleaning room service skip 3 days. We have to call front desk to request the cleaning.

Great breakfast

Elevators took forever & only 5 floors

Air Conditioner didn't cool the bedroom.

felt like home. had a well equipped kitchen and mini living room. good breakfast too and customade eggs.

n/a

This hotel, by far, has some of the nicest, most welcoming and accommodating staff that we’ve ever experienced in our multiple stays in Cupertino. This was the first time any hotel ever accommodated my request for a room on the highest floor available (we usually don’t want to run the risk of having unruly upstairs neighbors as this happened to us at another hotel). Breakfast was delicious. We wish the breakfast hours could be extended. Hotel is conveniently located in a private area and is a short drive to many restaurants and stores in Cupertino. Shower comes with shampoo, conditioner, and shower gel(body wash). Kitchen comes with a full size fridge, utensils, pots and pans, sink and electric stove. We loved the marble island that doubles as a dining area!

Needs windows. The room can feel stuffy after staying for a while. Cable channels are somewhat limited. TV can be improved if Netflix and YouTube apps were already embedded. We spotted just a few minor things that could use some maintenance or repair. Light fixture above sink was dangling, carpets look a little worn out, and shower drain clogged once but eventually started working well again.

The property was nice from the outside and the lobby was clean.

The breakfast selection was horrible, my heater in my room wouldn’t come on so that was a negative, and there was dishes in the sink in my room.

Very good breakfast.

The sofa bed was not very comfortable. The BIGGEST problem was a dog was barking for hours in the room across from us. I called the front desk and they said they couldn't get a hold the owners.

The pleasant atmosphere made me feel like I was at home. There were plenty of restaurants nearby to try out.

The elevators were hit and miss. One elevator would lock and require a key card tap before it would move, while the other didn’t require a key card.