Det var rent, ryddig og rolig. I tillegg er beliggennheten sentral. Vi kommer gjerne tilbake.

Litt forvirring om søppelsortering og fargekoder - kun en bagatell

Syntes det var dårlig forklart nøyaktig hvor man fant nøkkelen. Jeg kom etter deres åpningstid og kunne derfor ikke få hjelp. Det var minusgrader og jeg brukte ca en 1/2 time for å finne nøkkelen. Etter det var alt virkelig ok :)

Sehr freundliches Personal! Vielfältiges und reichhaltiges Frühstücksbuffet! Sehr gute lage, alles zu Fuss erreichbar!

good position close to main attractions and restaurants.

Very complex process to get to the apartment: received 9 emails with info given a bit each time. The apartment’s temperature was extremely hot and there was no way to regulate it. Called the host to get support and got the reply to “open the windows” (literally!). The apartment is showing few signs of missing maintenance.

We were given false direction and never found the keys and were forced to get a hotel

Just what we needed at that point in our trip. Comfortable and well appointed Good communication outside of below

Although they were happy with us arriving outside regular check in hours, we were left to our own devices to find the flat

not possible to opne Windows in the bedrooms. No aircondition.

Excellent location

No parking

Everyting⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Apartment was a reasonable size. Bed was comfortable. Lady that came on day two to give us a replacement swipe fob was very nice and helpful.

Communication with apartment manager through the booking.com message process was poor. Payment process was outside booking.com and confusing. Check in was awful. No one to show us in. Phone number given to call for assistance was unanswered. Key pick up, carpark and apartment are all in different buildings. Person we eventually collected the key from was rude and unhelpful and when we asked for assistance said he had nothing to do with the apartment and worked for the nearby hotel. Apartment was very difficult to find with poor instructions given. Swipe fob to enter the apartment building front door did not work and we were given a working fob on day two. On day one we had to enter the building via garbage shute area, let in by other tenants. Tenants of the building said they had assisted other people who had rented this apartment with the same problem of the swipe fob not working. Smartwatch given for entry to the carpark did not work initially and instructions to find the carpark were poor. Ended up having to park under a shopping centre and pay for that. Apartment is not nearly as nice as the photos suggest. It is hot. Stove top is very slow. Courtyard is a slab of concrete covered in weeds (see photo).

Nice, clean place, everything was perfect

excellent location near Sn, train , Ferry etc. short taxi or bus ride

the heat and sun facing apartment was very challenging

Perfekt location and good size of apartment

On warm days ,there was little ventilation.

Very clean and quiet location with many restaurants and shops close by. The size of the apartment was perfect for a couple. Having a washer and dryer for clothes was very nice.

Not having a fan in the bedroom and only 1 key.

Well equipped and comfortable. Great location close to supermarket, shopping centre and restaurants.

Front door lock a bit tricky

Apartment was nice and quiet, nice shower and well equipped with all you would need. TV and internet easy to get going, nice balcony with chairs.

Driving downtown Trondheim is terrible, parking was OK. It would have been usedelig to have street address to Bakklandet hotel were key pick up was. There could have been one more chair at table, we met with a friend for a drink before going out.

It wasn’t easy finding the apartment. A map was provided with the check-in envelope but it still wasn’t easy. there’s no number to the building or a name to the building or the apartment number while one is on the street trying to locate it. I thought maybe it was me, but the following day I saw another guest on the street struggling to locate the apartment. so yeah pls fix that part. rest was great

location was great

The shower water was not heating up as expected, some issue with the faucet. Needs maintenance to fix.

Bad host

This was a super nice apartment for our family of 3 to stay in! Lots of plugs for our devices and even small things, like having tables on BOTH sides of the larger bed with lower shelves to place charging phones and watches, were great to have. Well stocked with laundry and dish soap and lots of towels, including a hand towel in the kitchen! The location is close to a supermarket and the vinmonopelet as well as several restaurants. Convenient location with a bus stop right outside the door as well!

There were definitely some oddities about this place. Full kitchen, but no salt/pepper or even olive oil for cooking. the people upstairs definitely don't follow the quiet hours as they were noisy between midnight and 2 am both nights we were there. Finally, the key pickup situation is awful. it claims there's a lockbox on site when you look at your reservation, but you have to go to a hotel a 7-10 minute walk away; walking time depends on how great you are with directions while lugging your suitcase and a child in the snow and ice at night. I wouldn't stay here again unless they changed the key pickup policy, frankly, because you don't even know how far away it is until you cannot cancel.

Clean and good instructions - would be 10 out of 10 if not for the incorrect description implying it had a double and 2 singles when it had 2 double beds

Advertised as a double and two single beds - a key factor in choosing the apartment over other cheaper options but it came with two double beds.

Nothing

A shame company to bait customers using other higher standard room photos, and didn’t provide any useful help to solve the problem.

The apartamet was totally different, absolutely not like in the picture…