Candlewood Suites Dallas NW - Farmers Branch by IHG

Clean, 24 hour Gym facilities

No major concerns

I love how helpful the staff were and that it felt like being home by having the kitchen it really help save money.

We travel on the weekends quite a bit for our children's sports, and this was one of the best hotels for the price we've ever stayed at. The rooms are spacious and clean. The staff is very helpful. They even have items for check-out if needed (board games, jumper cables, etc).... in our case, it was an umbrella. I do wish there was a continental breakfast available.

Breakfast

Fairly new, clean (enough for a hotel bit could have been better), good location

Staff were horrible. Both ladies I spoke with at the desk were horrible. Both seemed miserable, like they hated the job. My room had zero large towels and no caffeinated coffee, and the morning girl acted like I was lying about it. Wish I would have paid enough attention to her name tag. The night girl “Olga” barely made eye contact and never once smiled. Wrong industry for both of them. Parking garage is not good for even just a regular 1/2 ton truck. No curves, only corners, and every spot has huge pillars on the lines right where your door opens. Horrible design. Garage is also shared with two hotels, so if both are busy, good luck finding a spot.