Communication with the company was very easy. They were quick to fix any issues we were having and eager to help. Our group loved the space in the house and are looking forward to hopefully coming back someday

Communication with the company was very easy. They were quick to fix any issues we were having and eager to help. Our group loved the space in the house and are looking forward to hopefully coming back someday

If you are okay with the stores 40+mins away it’s good for you ! Over all the views and everything was perfect!

If you are okay with the stores 40+mins away it’s good for you ! Over all the views and everything was perfect!

We gathered for a pre wedding celebration and had the best time! Close enough to Edgar Evans to rent a boat but far enough away to feel like no one was around us. No lake view at this property in the summer but it’s still a beautiful place. You can take a short walk up the road to view the lake. Make sure you have 4 wheel drive, pretty steep incline on the way up. We also saw a copperhead snake crawl out from under the patio but we kept our distance. We had the best time here and plan to go back.

We gathered for a pre wedding celebration and had the best time! Close enough to Edgar Evans to rent a boat but far enough away to feel like no one was around us. No lake view at this property in the summer but it’s still a beautiful place. You can take a short walk up the road to view the lake. Make sure you have 4 wheel drive, pretty steep incline on the way up. We also saw a copperhead snake crawl out from under the patio but we kept our distance. We had the best time here and plan to go back.

Rating Details: The property manager was more than helpful. The vacation rental was clean. I was happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Pro: The lay out is nice. We had plenty of space to spread out with our group so we weren't all on top of each other. Plenty of counter space for a large group working in the kitchen.

Con: Upon arriving there were several broken chairs. Unfortunately that's a pretty big deal when traveling with the extended family. The cabin's water heater also couldn't keep up. After we'd be swimming in rivers or hiking, everyone needed showers and most of us ended up with cold ones. I'd think a cabin built to sleep so many people would have a water heater that could keep up. There is no deck furniture other than some flimsy plastic chairs which was a pretty big disappointment, so bring camping chairs or something. The view is nice but as you're driving up the road the view COULD BE absolutely breathtaking. The area is stunning but this cabin lacks the wow that is literally right over some trees. The hot tub started to stink horribly about 3 days in. We contacted management and the gentleman we spoke with claimed he didn't know anything about it. We had to go all the way to Walmart to get the proper chemicals for it so we could continue to use it.

Rating Details: The property manager was more than helpful. The vacation rental was clean. I was happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Pro: The lay out is nice. We had plenty of space to spread out with our group so we weren't all on top of each other. Plenty of counter space for a large group working in the kitchen. Con: Upon arriving there were several broken chairs. Unfortunately that's a pretty big deal when traveling with the extended family. The cabin's water heater also couldn't keep up. After we'd be swimming in rivers or hiking, everyone needed showers and most of us ended up with cold ones. I'd think a cabin built to sleep so many people would have a water heater that could keep up. There is no deck furniture other than some flimsy plastic chairs which was a pretty big disappointment, so bring camping chairs or something. The view is nice but as you're driving up the road the view COULD BE absolutely breathtaking. The area is stunning but this cabin lacks the wow that is literally right over some trees. The hot tub started to stink horribly about 3 days in. We contacted management and the gentleman we spoke with claimed he didn't know anything about it. We had to go all the way to Walmart to get the proper chemicals for it so we could continue to use it.

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The home was cute and in good condition. Our expectations were low and we were pleasantly surprised at the space and layout. We really liked the neighborhood the home was in. It was an area we had never explored.

My family was looking to rent two homes near hurricane marina with hopes they would be near one another. They ended up being 30 minutes apart from one another. Rental agency was guarded and would give us little information to go by.


The pictures of our home showed expansive porches with swings. We found the home in the middle of deck renovations. Only plastic stackable chairs on the porches and no hand rails on the stairs. Part of the porch roof was incomplete.
Kitchen was lightly stocked. Very poor quality utensils, even some plastic utensils mixed in with mismatched lightweight ones. We purchased a baking pan & potholders at the Dollar General to make do.

We rented pontoon boats from Hurricane Marina and visited with multiple families each evening. Our place ended up being too far away for others to visit us. We had to drive 30 minutes to a real grocery store and 30 minutes to any of our friend’s places.

WiFi and TV reception continually froze up and seemed to be buffering a lot of the time.

We have a close knit family that thoroughly enjoys our time together. We enjoyed our time at this cabin and made the best of it.

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The home was cute and in good condition. Our expectations were low and we were pleasantly surprised at the space and layout. We really liked the neighborhood the home was in. It was an area we had never explored. My family was looking to rent two homes near hurricane marina with hopes they would be near one another. They ended up being 30 minutes apart from one another. Rental agency was guarded and would give us little information to go by. The pictures of our home showed expansive porches with swings. We found the home in the middle of deck renovations. Only plastic stackable chairs on the porches and no hand rails on the stairs. Part of the porch roof was incomplete.Kitchen was lightly stocked. Very poor quality utensils, even some plastic utensils mixed in with mismatched lightweight ones. We purchased a baking pan & potholders at the Dollar General to make do. We rented pontoon boats from Hurricane Marina and visited with multiple families each evening. Our place ended up being too far away for others to visit us. We had to drive 30 minutes to a real grocery store and 30 minutes to any of our friend’s places.WiFi and TV reception continually froze up and seemed to be buffering a lot of the time.We have a close knit family that thoroughly enjoys our time together. We enjoyed our time at this cabin and made the best of it.

Excellent stay!!!!

Excellent stay!!!!

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: A family of 13 ranging in age from 9-50ish spent a relaxing week in Relaxation Pointe. The cabin is spacious and has a nice hot tub. Several coffee pots and can openers have been left behind by others after reading reviews! We all loved the location and scenery for a restful trip- it is 30 minutes to anything of note. We found ourselves wishing for more amenities at the cabin such as, cookware, throw blankets on the sofas, and extra blankets in each bedroom. There is only one small stockpot, no saucepans, and no baking sheets other than a pizza pan. We would have liked kitchen towels, dish scrubbers, and oven mitts. We had to purchase these at the Dollar General. There is some deferred maintenance that could use attention- the shower in the second floor master needs re-caulking, there are some rotten boards on the deck, and we had issues with the fireplace leaking gas. The maintenance guy did come out on Christmas Eve to fix our fireplace issue. He was so helpful and friendly! This cabin has the potential to be a five star stay with just a few touches. Definitely rentable and very nice. We loved our trip to Relaxation Pointe!

Rating Details:The property manager was very helpful.The vacation rental was very clean.I was very happy with the location.I was satisfied with the condition of the vacation rental.Overall, I recommend this vacation rental.Reviewer Comments:A family of 13 ranging in age from 9-50ish spent a relaxing week in Relaxation Pointe. The cabin is spacious and has a nice hot tub. Several coffee pots and can openers have been left behind by others after reading reviews! We all loved the location and scenery for a restful trip- it is 30 minutes to anything of note. We found ourselves wishing for more amenities at the cabin such as, cookware, throw blankets on the sofas, and extra blankets in each bedroom. There is only one small stockpot, no saucepans, and no baking sheets other than a pizza pan. We would have liked kitchen towels, dish scrubbers, and oven mitts. We had to purchase these at the Dollar General. There is some deferred maintenance that could use attention- the shower in the second floor master needs re-caulking, there are some rotten boards on the deck, and we had issues with the fireplace leaking gas. The maintenance guy did come out on Christmas Eve to fix our fireplace issue. He was so helpful and friendly! This cabin has the potential to be a five star stay with just a few touches. Definitely rentable and very nice. We loved our trip to Relaxation Pointe!

Property was nice and clean exactly what was described . The refrigerator wasn’t working well but it wasn’t a big deal we still had good family time . When I notified the property manager she was courteous and polite . Would rent it again .

Property was nice and clean exactly what was described . The refrigerator wasn’t working well but it wasn’t a big deal we still had good family time . When I notified the property manager she was courteous and polite . Would rent it again .

Very clean except for a ruined awful gas grill. Easy reservations. Several essential things did not work and still did not after a maintenance visit...internet, remotes, plumbing in one toilet (however the maintenance guys were very friendly and punctual) --but I was told there were no new grills available even to purchase!! And the plumbing parts were not readily available. Finally was told two remotes did not work and the internet was not their area of expertise.

Rating Details: The property manager was more than helpful. The vacation rental was very dirty. I was happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Did not have a great experience . Our stay was not what we expected . First of all cabin needs a lot of repairs here and their .It needs a lot of update to it . We found an underwear in one of the rooms upon arrival . A shower door was damage . Cabin was not very clean . We had horrible WiFi connection . Dryer and washer was not working properly . Something positive I can say is I had a good experience with the office people . Very friendly and they did sent out maintenance for us but we still had issues with the WiFi

Rating Details:The property manager was more than helpful.The vacation rental was very dirty.I was happy with the location.I was very dissatisfied with the condition of the vacation rental.Overall, I do not recommend this vacation rental.Reviewer Comments:Did not have a great experience . Our stay was not what we expected . First of all cabin needs a lot of repairs here and their .It needs a lot of update to it . We found an underwear in one of the rooms upon arrival . A shower door was damage . Cabin was not very clean . We had horrible WiFi connection . Dryer and washer was not working properly . Something positive I can say is I had a good experience with the office people . Very friendly and they did sent out maintenance for us but we still had issues with the WiFi

Very clean except for a ruined awful gas grill. Easy reservations. Several essential things did not work and still did not after a maintenance visit...internet, remotes, plumbing in one toilet (however the maintenance guys were very friendly and punctual) --but I was told there were no new grills available even to purchase!! And the plumbing parts were not readily available. Finally was told two remotes did not work and the internet was not their area of expertise.

We stayed at Relaxation Pointe in August of 2020. It is hard for me to be objective in this review as our immediate impression was horrible. We had no difficulty entering the property. Although, upon entering the rental, walking around and getting to know the floor plan, we quickly discovered that the home had not been cleaned prior to our arrival. The toilets were dirty with urine and feces, 1 of them was not even flushed. The floors and carpets had dead bugs on them. One of the sinks had a fly swatter and dirty rags sitting on it. The garbage was overflowing and had not been picked up. I immediately called the Center Hill Chalet office, they were very responsive, apologized and sent a housekeeper out to clean. That was it, no offer to make up for the inconvenience or terrible circumstances or our arrival. Now, keep in mind, there were 16 of us in our party, we had already brought all our luggage and groceries in and we're proceeding to try to cook dinner when the housekeeper arrived. She was professional but had to clean around us. After she left, we realized that if the home had not been cleaned, our linens were most likely not clean also. We spent our evening having to strip beds, wash linens, and make the beds back up. Thank goodness there was a washer and dryer, although, the dryer latch is broken and it took rigging it so that we could dry the linens. Also, the VRBO website states that it can accommodate 16 people. If that is the case, you would expect to have 16 dishes, cups, coffee mugs, and flatware. No, the dishes and flatware were a setting for 4 people. You would also expect to have general kitchen items but we had to go out and buy a can opener. Needless to say, we were all very disappointed. As for the property itself: The decks on the home are in disrepair and in some areas dangerous. In one spot they had replaced a floor beam and the one right next to it was split and cracked so you had to be very careful to avoid stepping in that area. There is not a backyard or side yard to speak of so no room for a fire pit or outdoor seating and activities. If your party has older persons, it is not an accessible home and there are a lot of stairs. I would not return to Relaxation Pointe or recommend staying there.

Booking the rental was so easy and great communication with manager. Once we arrived the out side of house was exactly how it was described in the reviews..... Not great shape. Boards laying around on deck behind the grill , hose laying out. The deck for sure had nail pops so be careful barefoot. Once we got in the house it was great. Enough beds and rooms for sure. Rugs had not been vacuumed, every door had gross finger and hand prints from a young child. I actually wiped windex on 2 doors out Of disgust that during this Covid time you’d think to just spray down the GLASS windows that you look out of and clean them before the next renters come. We couldn’t grill out the first night because there was no gas in the tank. 2nd day it took several hours after contacting the manager to get us gas as there are really no places close for us to go.....not that we should have had too. Now to the toilet paper. When you say you will supply one roll it really should be a full roll. The master barely had any on the roll and we brought one in case..... well we needed it and be sure we took it back home with us. Just those little annoying things that if you read people’s reviews you could very easily fix these problems. So a new cleaning crew And outside condition would be beneficial especially charging what you charge.

None

Rating Details: The property manager was very unhelpful. The vacation rental was somewhat dirty. I was happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Property had construction materials lying around including nails on the porch next to the hot tub. Additonally, the door was open/broken upon arrival and did not lock while management charged for extra cleaning without notifying the reason.

We recently had a bachelorette party at the lake and stayed here with 8 girls, very comfortably. We were so impressed with how clean everything was! The hot tub was great & the decks have beautiful views. There were some parts of the deck that were a little wobbly, but nothing too bad. I will absolutely book this house again!

Really enjoyed our stay here. Great cabin. Very nice for families with kids. Highly recommend

Rating Details: The property manager was very unhelpful. The vacation rental was clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Management provided me with the wrong door code upon arrival, then charged me some arbitrary sum of money afterwards for nit-picky bull ****. Such as: the sectional coach got unhooked, which it is meant to do in its very nature as a sectional, and I got charged for it. The hot tub cover was worn out when we got there, and then I got charged for something relating to that. The hot tub hardly even got used. People smoked out side, and a cigarette butt got tracked in, and I got charged for it. Your rates have doubled over the past year or so, and yet you are still doing this bull **** where you charge renters some arbitrary sum for meaningless ********. I get that you can get away with it because of your BARBARIC rental agreement, but just know that I know you guys are bull ****.

Nice house- it accommodated our family of 10 quite nicely. No major flaws - minor ones which the property manager tried to address promptly. Decks on all three levels need to be worked on rather badly, and view of lake could be better by cutting down some overgrowth and brush. Drive up to house was beautiful, but treacherous- not for the faint of heart!

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: I hosted a group of 16 women at this cabin for a weekend. All of the women were impressed with the interior of the house. It is spacious, beautiful, and was quite clean. The pictures online don't quite do it justice. It feels bigger than it looks online. The living room sofas could use updating, and it would be great for a home that hosts 16 to have a larger dining table. Other than that, I really don't have any complaints about the interior. I do think the outdoor space needs a little upkeep--the decks need some work, although we used and enjoyed them while we were there & the grass was kind of overgrown around the lower porch and steps. We enjoyed the hot tub. Even with those issues, I would book this cabin again.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Spacious and clean; well appointed. Cozily located on a quiet hilltop. Really enjoyed our stay with plenty of space to accommodate a party of 12.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: If you are looking for peace, tranquility, and a view this is just the place though most of the view can be seen along the way up and down to the house. If some of the trees were to be trimmed up and cut down a little there would probably be one of the best views to be seen at this cabin, but you can't see it because the view is blocked by trees. If I had to dislike anything about this cabin it would be that and the fact that it rained two days of our trip and because there are no covers on any of the decks or at least the top deck you were stuck inside because you would get soaked everywhere but one small spot on front porch, other than that the cabin met all of our needs for a group of 17! This was our first time in Tennessee and it was a wonderful experience.

This was a nice place to stay! It was close to the lake, the park, and many other state parks that were beautiful. The gas grill did not work and the balconies needed updating, but otherwise it was clean and very nice