The property is located in a good location the view of the ocean and sunsets were amazing swimming in the rock pools was ok the beach was close by so good the property has all you need for your stay it just is a little run down a few things we messaged to them that need attention after our stay and the property could be cleaner and not having a remote for the tv was annoying I understand it might get lost but not really worth not replacing you can charge whoever lost it and one more thing it isn’t private so if you like your privacy not suitable as it is a public walk way in the backyard of the property overall we did enjoy our stay

Great accommodations for extended family or friends. Location is great. House is well set up, for price. A bit tired here and there but clean and functional for groups. Would book again. Maybe a BBQ upgrade would be good.

Pros and cons for the property Location is great. View is amazing . Size of the property and bedroom configuration is great. Property itself is run down. Previous reviews stated dirty, roaches etc with a note stating this issue has been amended. I was worried about this and enquired before booking and was re assured that it was fine. It was not. Lots of roaches and bugs in carpet, inside all window sills if you open windows are filled with dead bugs and ants eating dead bugs. Kitchen roughly cleaned but not thorough. Bbq filthy. No kitchen cleaning spray provided . No basics like olive oil , sugar , salt or pepper . Luckily for us we weren’t precious but was a bit yuck and a shame because it could be incredible. Doesn’t need to be fancy but being clean should be a priority . Replacing carpet with floor boards would fix this issue completely ! Property manager did apologise for bbq and offered cleaning however this was offered day before we checked out so no point. Property manager was lovely and super polite though which always helps so would book with this holiday rental service again, but perhaps not this property .. undecided on that one!

Beautiful location

View was great but property a bit tired. Some lights need bulbs, windows a bit sticky. Ventilation in bathroom not good. Timber on top deck old as and some nails popped up. Gates at side difficult to close. Beds comfortable. Ensuite shower screen not working and the door didn’t close at all. Couldn’t get tv or music to work at all.

Rating Details: The property manager was somewhat unhelpful. The vacation rental was very dirty. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The property description was accurate regarding location, layout and nearby amenities. Nothing positive to report after this!The property was grimy and poorly serviced. It has not been maintained to a commercial standard.The owner and manager (Winning Port Stephens) did not provide good service. The managing agents are rude and dismissive of our legitimate concerns. We have rung Winning twice since our stay, but have not been shown the courtesy of a follow-up from the property managers Tanya or Anna.The owner sent painters to the house to measure it for a quote just after we arrived. No courtesy advice or notice was given and the managing agents were not aware that tradesmen were being sent to the house after we arrived.30-minute round trip to pick up key and same again to return it. No key safe available.Cobwebs and small spiders throughout interior . One guest bitten by an insect inside. Pest treatment required.Verandah and outside stairs are deteriorating, unpainted and at risk of rotting. Exposed nail heads on deck. One guest cut his toe.Deck wobbles when walking on it. Needs thorough repair and painting.Extremely hot water, ie no temperature limiter, so water in showers was scalding.Carpet throughout has numerous obvious stains: range/size/origins of stains (blood, urine?) and burns. Carpet needs to be replaced immediately.Shower screens missing in two bathrooms. Items and rubbish found in drawers. Dirty towel left behind bedroom door. Most downstairs rooms mouldy and smelly.Dirty cleaning cloths left.Key wouldn't open bedroom windows downstairs Ceiling light in front bedroom downstairs doesn't work.All toilets downstairs leak constantly. Stereo only works on one channel. CDs wouldn't play.TV in main living area didn’t work. TV in room at top of stairs played only ABC channels (!!!)No liquid/cake soap or toilet paper supplied. Coo

Rating Details: The property manager was somewhat unhelpful. The vacation rental was very dirty. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The property description was accurate regarding location, layout and nearby amenities.
Nothing positive to report after this!
The property was grimy and poorly serviced. It has not been maintained to a commercial standard.
The owner and manager (Winning Port Stephens) did not provide good service.
The managing agents are rude and dismissive of our legitimate concerns. We have rung Winning twice since our stay, but have not been shown the courtesy of a follow-up from the property managers Tanya or Anna.
The owner sent painters to the house to measure it for a quote just after we arrived. No courtesy advice or notice was given and the managing agents were not aware that tradesmen were being sent to the house after we arrived.
30-minute round trip to pick up key and same again to return it.
No key safe available.
Cobwebs and small spiders throughout interior .
One guest bitten by an insect inside. Pest treatment required.
Verandah and outside stairs are deteriorating, unpainted and at risk of rotting. Exposed nail heads on deck. One guest cut his toe.
Deck wobbles when walking on it. Needs thorough repair and painting.
Extremely hot water, ie no temperature limiter, so water in showers was scalding.
Carpet throughout has numerous obvious stains: range/size/origins of stains (blood, urine?) and burns. Carpet needs to be replaced immediately.
Shower screens missing in two bathrooms.
Items and rubbish found in drawers. Dirty towel left behind bedroom door.
Most downstairs rooms mouldy and smelly.
Dirty cleaning cloths left.
Key wouldn't open bedroom windows downstairs
Ceiling light in front bedroom downstairs doesn't work.
All toilets downstairs leak constantly.
Stereo only works on one channel.
CDs wouldn't play.
TV in main living area didn’t work. TV in room at top of stairs played only ABC channels (!!!)
No liquid/cake soap or toilet paper supplied.
Coo

View was great but property a bit tired. Some lights need bulbs, windows a bit sticky. Ventilation in bathroom not good. Timber on top deck old as and some nails popped up. Gates at side difficult to close. Beds comfortable. Ensuite shower screen not working and the door didn’t close at all. Couldn’t get tv or music to work at all.