Grand Hotel Roxolana

Das unserer Meinung nach beste Hotel in Iwano-Frankwisk. Wir kommen immer wieder gerne.

Elegant

Need a shelf for coffee maker with electrical outlet

Wir waren schon öfter da und es ist nach wie vor ein tolles Hotel. Wir kommen gerne wieder. Danke an die Damen an der Rezeption, dass Sie immer freundlich sind und ein offenes Ohr haben.

Wifi manchmal instabil.

- Clean and comfortable rooms. - Good facilities like gym and pool/SPA-area. - Great location. - Great service the one night there was air raid alarm and the security guard (older gentleman) guided us to the shelter (in the gym) and explained where exists, toilets and so on were located - he made us feel safe.

- Key cards for the room has to be renewed almost every day, up to several times a day. The cards where kept in a RFID-resistant wallet and still failed daily. - There is a radio in the bathroom, this plays the same song on repeat and if you turn it off you can still hear the song softly - not pleasant. This same song also play various places around the hotel, like the restaurant etc, and I still can't get it out of my head (this review is written a week after the stay).. - We put out the "Please clean my room"-sign early morning the day we wanted our room cleaned (middle day of the stay), but the room was not cleaned before late afternoon. This is not a very big problem, but it would be nice to get a notice about this so we could plan when to come back to the room accordingly. We were never told anything else than "Yes, it will be cleaned" despite several interactions with the reception.