It was right next to our concert so no need for pricy taxis

Nothing

Everything is perfect

The hotel had a modern and clean look. Hotel pool and leisure facilities were excellent.

Check in and out took far too long. Shower head was broken and didn’t work very well. While waiting for service in the restaurant too many staff walked past and ignored me. Expensive stay with not many perks.

Hotel was lovely, clean extremely helpful staff

Wasn’t aware the hotel was cashless and caused myself a problem as my card was lost at the time so had to ask a family member to pay the room by card. We had to leave the hotel to go to another restaurant for food as we were told no cash accepted

Hilton Teca is a modern building built next to the convention centre. Ideal for working weekends. The facilties are lovely. Nice bedrooms with pleasant bathrooms. The swimming pool and spa facilities make this hotel very special. Great breakfast.

They weren't ready for 4pm check in.

It is a beautiful hotel, the room was very clean with comfortable bed, lovely decor, and great bathroom. The pool, sauna and steam room were also very nice. Staff was very helpful and pleasant, the breakfast was very good, the vegan options very decent enough.

The restaurant. This is specific to potential guests on a plant-based diet, the dinner was really overpriced and disappointing considering what's currently on the market. The coffee was also poor.

The customer service manager Isa refusing to refund me after telling me I could get a refund for a mistake made by a lack of communication via the Hilton and booking.com. I have a voice recording of Isa stating I can get a refund and two days later booking.com has I formed me Isa has decided I am not getting the refund. I didn’t get the room I booked with a balcony, I specifically booked hotel using filters for a pool and a balcony room on booking.com and it states on my screen shots I should have had a balcony. Travelled with my young son and we were there because he was getting an operation. This is why I needed the balcony for outside access, it was so important to the booking. This situation left us both in tears at the customer service desk and Isa didn’t give one hoot that we were upset. She kept telling me she couldn’t do anything about it, it was my fault for booking through a third party. That a balcony room couldn’t be guaranteed even although I have proof that I was guaranteed this. After I had booked alternative accommodation Isa tells me the balcony room is actually available and now she’s telling booking.com I can’t have the refund she said I could have and the refund she tried to organise but couldn’t process the refund as again- it was booked through a third party. Thank godness I have this all recorded and I will take this so far. Absolutely disgusted with the sheer lack of compassion this manager had with me, not once did I even get a basic apology for this mistake being made through booking.com who is the third party which Hilton uses. This situation is causing a great deal more anxiety and distress when I am in a state of worry and vulnerability anyway. This is the last thing I need given my 8 year old son had surgery yesterday at the children’s hospital. I fully intend to take this to the hugest level possible until I am refund for the service I did not receive- and was told I would not receive. Appalling for a Hilton hotel.

Staff were absolutely superb. Catered so well to requests and quick to sort things for us. Staff were so friendly and went out their way to help. Made the stay even better

The car park being slightly separate was slightly annoying with the windy weather of Aberdeen, but something that can’t be fixed!

Second time coming to the teca and it's amazing, best spa we've been too and been too a good few, the food was good, staff brilliant and very attentive, the room was immaculate and was even left complementary chocolate and two bottles of processco for our 1 year anniversary.

Very modern and clean. Staff were all very friendly too

The prices of the food and drink were a bit steep

Hotel was spotless, employees were brilliant and took time to help us while they were still busy. Much appreciated. Best hotel I have stayed at recently.

Nothing.

The breakfast and dinner were lovely. The staff at breakfast were very pleasant and polite and the girl who served us dinner both nights was particularly friendly. The swimming pool was very nice.

The parking is quite far and for a woman and child on their own it felt daunting going underground.

Everything from the moment we arrived till we left!

The price for soft drinks were extortionate.

How close it was to the venue we were attending. Lovely friendly staff. Pool

The fridge. Not cold. We took fridge items for our little one to snack on throughout the day and during the con. However by the end of first day there they were no longer edible. Please don’t class it as a fridge on your website when it’s not, I wouldn’t even class it as a chiller. I’m sure I’m not the first who’s had this experience. Only downside to our stay.

Nice pool nice room

Great proximity to P&J Live. My dog was made v welcome although the £35 fee to have her there wasn’t told to me when I called to check.

They didn’t open the connection to P&J Live which was annoying. Was more expensive than nearby hotels with the same amenities, only stayed so I didn’t have to go out in the rain when going to an event but that didn’t work out because they closed the connection.

Had everything we required for our stay, kids loved the pool. Breakfast was amazing.

The only negative we would have would be that we couldn’t figure out how to work the air conditioning/heating in the room and the tv was a bit difficult to figure out, it started playing through the speaker in the bathroom. But really not a lot to be negative about!

Loved absolutely everything about this hotel. Can't wait to come back. You will not be disappointed at all. They see to everything for you. £5 for parking is literally nothing. Iv paid more at other hotels. Its ideal stayin here if yer at P&J for an event or concert.

Nothin.

As soon as we arrived everyone was so friendly and helpful and this continued throughout our stay,

Clean, fresh, great food

They don’t accept cash

One of the best Hilton Hotels I have stayed in. Lovely, spacious room. A plug socket by the full length mirror...something often missed. Also has the tv connected to a speaker in the bathroom. Very quiet at night, none of the usual noises that you hear in hotels. Perfectly situated for the P&J Live venue. Close to the airport and a 10 to 15min drive from the bus station and train station.

Low shower pressure was a let down. Pillows too soft even when doubled up.

Really nice choice. Good quality food

Breakfast was fine. Good location for the main conference centre.

The price was somewhat high for one night.

Very nice hotel with fantastic facilities. No issues when staying here.

Staff were very friendly and helpful

The room was lovely and proximity to p&j excellent and it was very clean

We loved the decor and cleanliness of the hotel, staff attentive, spacious rooms.

The food was pricey for what it was. We booked this hotel purely for the pool and water facilities, but we visited the pool on 3 seperate occasions to be told it was full capacity each time. Completely ruined our stay. The first time we visited the pool (Saturday night) the young male on the desk at the spa was rude and completely unbothered, he didn’t help us out atall. We asked when was good to come back and he shrugged his shoulders and said it’s first come first serve so we just need to chance it. Bit disappointing. Some sort of booking system should be put in place, and priority for hotel guests

Friendly staff, lovely leisure facilities and decor

Very fancy and very comfortable

Nothing it was amazing

The onsite pool and gym facilities are great and I enjoyed using them. Hotel staff are pleasant and friendly. Also, being near the airport has very good bus service that goes into town regularly making travel easy

The hotel in all is good and clean everything you need from a hotel only thing I would say let's it down is the hotel bar. The service is very slow at the bar and I mean I was the only one at that bar and still took 15 mins to get drinks after ordering. Was worse when a few folk were looking for drinks this has been an issue each time I have stayed at this hotel

Breakfast basic. Hotel outside Aberdeen. Good for events or if you like looking at car parks. Was glad to leave.

Absolutely the worst hotel experience ever. Black mould in the shower. Toilet which leaked over the bathroom floor and was not fixed during our stay as it would have been too much work for the staff who only work until 5. Reception staff who live by the motto of „Alternative facts“. Complete lack of cleaning throughout hotel. Breakfast — meh.

Starting from the easy drop off area, and spacious reception, the hotel was welcoming. The staff were helpful and supportive and the restaurant served quality tasty food, hot and presented well. The room was a decent size, furnished well with plenty of storage and a decent TV. The bathroom was spacious and comfortable with a speaker to repeat what was playing on the TV. Close to the airport but not plagued with noise. Plug sockets everywhere you’d expect and hope them to be. The TV had an accessible HDMI port which meant connecting a phone was a breeze.

It would have been nice to have some water ready on demand on arrival, it’s always nice to refresh after a long trip. A nice hotel but would have liked the price to be a little less.