Delta Hotels by Marriott Ashland Downtown

The staff was excellent and the location was great. Great place to stay.

Well the trains going thru in the middle of the night with their horns a blowing, like crazy.

Very clean

Nothing.

The staff at the bar and restaurant were overworked but very friendly.

I originally requested a suite when booking online but settled for the two queen beds.

The location of the hotel was great! Walking distance to the venue we went to see a concert. Parking was AWESOME! Extremely clean and the shower was great as well.

Here is the problem I had. I went through Booking.com so that I could put the cost of my room on a 4 payment plan (paypal). When we arrived I gave my debit card to use for incidentals (not an issue). When I checked out, the employee on duty ran my card for the total amount to come out of my checking account ($187.73). When I was 1/2 way home I discovered this and I called the hotel. I was told that it was an accident and that they had already unsubmitted it and it would take a few days to fall off. Well if it doesn't fall off this morning then my account will go in the negative and I will be charged an additional $35 by my bank. I am hoping this doesn't happen. Employees should really be trained to double check the accounts and just not assume everyone is paying with a debit/credit card!! Overall I loved the hotel but I am very upset about this transaction. Once I see if this is taken care of, then I will change my rating.