The view of the ovean was great, the pool was accessible and clean. Our room was clean and fully equipped. The host and staff at the deont desk were a great resource.

Loved our first visit to playa del Carmen. This condo played a huge role in the that. The pool area was great! Beach access was super easy. Had a lot of great restaurants near by within walking distance. Stayed for 6 days loved everyday of it.

We stay at El Faro for its location, its pool, and its price. We had a perfect week celebrating my 65th birthday!

Over all, El Faro was ok but we had several issues that were never resolved during our stay. This was our second time staying here in as many years. FYI, our first year we had no problems. When we arrived at room 103 the WIFI and cable did not work along with a broken coffee pot. Within a day the coffee pot was replaced and on the third day WIFI was fixed. The cable was never fixed the entire time we were there. One of the six people in the room contacted hand foot and mouth disease from the pool at the resort.(which I'm not sure this is their fault due to what i have read it is running rampant through playa right now) Last but not least, we were told we could do late check out. We were moving our things down the street to another resort for our last three days of the trip so we checked out, locked the room up and grabbed what we could and left a few things that we couldn't grab on the back porch by the pool. We proceeded to carry what we could down the street on 1St (literally a five minute walk) we checked in dropped off what we had and returned to grab the few things we had left on back patio. When we returned the maids had grabbed our things and pulled them back inside and had gone through everything and grabbed what they wanted. They didn't get a lot but it was the principle and we only did what management told us to do. Anyway management tried to make it right by giving us a cheap bottle of tequila which we kindly declined. Two other couples that own a couple units heard our story and tried to help us with what they could so thanks to them. All in all be careful when staying here and just know that there are better options in playa in our opinion.