Everything

Nothing

it was beautiful and very relaxing. all staff work very hard to ensure you have an amazing stay.

we loved everything

Receptionist was lovely. Building and grounds magical. Top tip for others there is more parking to the rear, hard to see with other cars behind you on arival.

The staff were incredible

We paid for a room upgrade but the suite had broken tiles in the bathroom and around the bath in the bedroom. The venue needs some upgrades.

lovely warm and spacious room

poor quality food, terrible choice of drinks in one bar

The location and view

The cleanliness and service staff were forgetful and inattentive

Breakfast was fine

better choice on buffet

location and rooms were of character le dragon rouge food was delicious

the shower did not get hot

staff accommodating. restaurant food delicious. hotel room clean and quiet

nothing

staff were very friendly, lovely place

its all good but bit expensive

price

We loved the history, ambience, style, decadence and sheer unique experience of staying in a chateau. Stunning unrivalled views! Certainly has the wow factor and all the staff were exceptional. Big shout out to Blanka… + special thank you

There were some quirky things but they added to the style of the hotel Ie Notes about the dragon heating the water and to be patient waiting for a shower etc;-)

We stayed with the family in the coach house….it was exceptional and the photos on the website do not do it justice - it far exceeded expectations 3 big bedrooms, 3 bathrooms, huge lounge with unrivalled views; kitchen with island, dining room, piano! it really was amazing and an experience we will always treasure. The whole chateau is so grand with lots of places to explore inside and out. We moved into the main chateau from The coach house (after the family went home) and the hotel moved everything across for our 2nd night which was very helpful. The restaurant in the evening was sophisticated and the food was delicious. We had breakfast in the private dining area of the restaurant the first morning and in the main area the second. It was for a special birthday and the occasion was well and truly marked here. Highly recommend it as a luxury break. Thanks everyone and especially Blanca.

We liked everything

I loved the dinner at the restaurant

The location and views are breathtaking. We stayed in the coach house which was fantastic.

amazing views, very comfortable.

The building amd staff were great

The suite that we stayed in had peeling paint amd just needed a bit of tlc, for the money I expected a bit better

The room and hotel was superb however the breakfast on the Sunday morning was exceptionally poor after a 35minute wait the portion was small one piece of dried up back bacon and an overcooked egg far below the expected standard compared with the day before and not value for money .

Sunday breakfast

the views

nothing

Stunning location and a beautiful old style Chateau on the Menai Straight

N/A

The room was excellent. Service and food were very good. A good range of food and drink. Hotel property overall also excellent - set in beautiful grounds.

Absolutely loved our stay, we had the snowdonia room, I loved the little chill out area in the heart of the tower in our room. We enjoyed an afternoon cocktail on the winter balcony, stunning views, beautiful gardens, lovely views across the Menai. It was such a great stay, will definitely be back

location and view

Bedroom too warm due to heating pipe permanently hot, also curtains were in shreds, had to request to change faulty bathroom light also missing bedside lamp. Ceiling wallpaper damaged due to damp, also car parking difficult.

Position fabulous staff okay

Food far too expensive to even consider for a dinner. Needs to appreciate it's in a competitive market.

The reason to go here is the location and the building. It is absolutely exceptional - a very interesting building, with gardens that lead down to the water. Honestly, one of the most lovely hotels you could ever find.

DO NOT, under any circumstances, book to eat in the hotel restaurant in the evening (however, giving credit, the breakfast is very good). The staff are ludicrously inexperienced, and the prices extortionate - almost Michelin prices, for very standard food. I had to open my £70 bottle of wine myself, as the waiter could not use a Sommelier corkscrew, and I feared the wine would be corked. Unbelievably, the rack of lamb (£30) had the chine bone attached, and had not been french-trimmed, so couldn't be cut, or the chops separated. Seriously, Chef, what are you thinking? I sent it back, so had nothing but bread and butter to eat, after a very long day. I went to bed hungry. You can't charge such prices, yet have such inexperienced staff, and a Chef who does not understand how to properly butcher, prepare and cook relatively simple cuts of meat. I can't believe lamb would be served like this - in Wales of all places! Not good enough! There are restaurants within a mile or two from the Château, with better food at a third of the price. The little Italian restaurant in Beaumaris was very pleasant.