Everything is good except for the location is out of city area

Location too far and not convenient to travel by subways need to hail GrabCar or taxi whenever to the nearest subways

The environment surround the hotel was nice and peaceful. It was quiet with just the right amount of entertainment noise at the surround beer bars in the area. The food service staff was amazing and the food selections both breakfast and dinner was absolutely amazing.

Upon check-in the receptionist was not professional by not knowing our reservation and the package that came with our reservation. The room was not properly cleaned and there were many items that was not at the right place. As VIP customers, we had to asked why there were no special welcome package upon our arrival (i.e. fruits, toy for our child). We were asked if we would like an upgrade of our current room and it was noted that the upgrade room is more modern with a better view. We took the upgrade just to discover the exact same room facing the beer bar street so we experienced more noise during the late evenings. We were moved to a floor with more kids which affected our sleep and morning routines. We had a problem with our balcony lights and we had asked the facility if they can replace the lightbulb, but it was not taken care of. The location was not convenient from regular traffic, so getting a taxi was not so easy. The staff was not helpful when we were trying to get to the train station to return back to our hometown. My wife accidentally left a scarf in the room and no one from the hotel informed us about it until we decided to call and inquire about it. There was a good 10 hours before we called the hotel and they quickly informed us that they found it, but they did not notify us right away.

cleanness, housekeeping, location

Breakfadt had great choice. Hotel far from Qingdao but definately worth travelling and staying in Huangdao, beautiful area although very quiet for some.

The hotel is very comfortable and the staff excellent; they can speak English without problem and they are very kindly. The facilities perfect, the swimming pool clean and well heated, the baby/children space well done. The breakfast very good both Chinese and international. We really like our trip on this hotel.

The position is not so closed to the beach; and during the breakfast we saw some people in line to wait because of no enough space inside. But everything solved in few minutes.

The staff was very nice and helpful.

Breakfast was great. Beds were amazing.

Location described was misleading. It was not beach front as stated. It was water front, but no beach.