location

water pressure too low. room lighting very dim. bathroom sink slow to drain.

I was a bit worried as the hotel has had some poor reviews but I found them overdone. OK the bathroom could do with updating and there was a bit of noise from the plumbing, but it was a good sized room with a view over the water. It was just a ten minute walk into town and all the restaurants if you did not fancy eating at the hotel.

The location is very convenient, nice walk to the city centre, convenient big free parking in front, coffee in the room, front desk 24/7

The hotel looks very clean until you look under the beds, in the wardrobe, or in places that are a little hidden from the first sight. As you enter there's a little peculiar smell, kind of unusual for a wellness hotel (maybe it was temporary?) With a proper clean-up and a little renovation, the hotel could score much higher. But overall it was ok and we would stay there again, at least to check how things have evolved :)

Most off the staff very friendly. The bed was comfortable. The location was good I wish I could give more positive remarks but I can not.

The Hotel charged 14 Euro to use the pool and made you rent a towel for 6 Euro. As a guest I don't expect to be charged. They were chronically under staffed. One member of staff shouted at my wife at breakfast - totally unacceptable. The standard of room cleaning was terrible. The hotel need to be refurbished, the bedrooms were poor.

location

service

good location, free parking.

dirty for 4 star hotel. spa not included, additional charge. dirty spots in room and also walls creaming after repairing.

The bed sheets were not changed during my stay there. I stayed 3 nights and not once were they changed. I accidentally spilled some liquid on them and it showed and they just tidied the bed not change them.

Clean, near the beach. Great stuff.

The bathroom and shower have a see trough door, from glass.

The location is good, almost in the center, a good place to walk around and explore Bergen op Zoom. Breakfast is the standard one that you get in all Fletcher Hotels.

The room décor is a bit old, and needs a change. There was poor ventilation, especially when you open a closed room. The bathroom tiles and floor were old and broken in some places. The light above the bathroom mirror didn't work. The coffee & sugar were not replenished. Normally when you have a "DND" sign on your door, the cleaning staff would leave some fresh towels outside, which was not done.

location / parking / wellness / breakfast: good quality & selection & friendly staff.

lack of staff: restaurant / kitchen. Bar closed (because lack of staff). Food quality mediocre at best. Wine list: significantly more expensive than Van der Valk.

The Room was nice and clean. Beds were very comfortable and the location was great.

The bathroom was clean but not modern looking.

They upgraded our room to a luxury room and that was very nice of them. Beds were comfortable and everything was kept clean

They initial advertised the hotel with wellness and we went there expected a big pool and wellness experience but when we got there the wellness was only accessible going nude and then we also were watched by men in the wellness center and felt very uncomfortable overall. On the website it initially did not mention you had to be nude to use the wellness center and it cost extra too. For such high prices you would expect breakfast and wellness included but it's not. Big disappointment.

Air conditioning

Although the room was fine the corridors, lift lobbies and stair needed decoration.

location to work

morning receptionist on check out quite rude. property requires updating in residential rooms and corridors