Amazing hotel set in the old monastery. Fantastic room, spotlessly clean and large comfy bed. Staff are brilliant and go above and beyond to make your stay fantastic.

Nothing

Good location

The two rooms on the second floor had low ceilings but eventually we were given a ground floor room which was much better

Breakfast rating 2 star, it could be better. Not much of a selection to choose from.

Didnt enjoy the cooked breakfast. Bacon beyond crispy with a limited choice of powdered scrambled egg or boiled egg.

This is a fantastic hotel….breakfast and dinner exceptional….the whole ambiance of the hotel is something you will not regret trying out!

We are of an age where we have to get up several times during the night to relieve ourself….the room we had had a separate toilet however the bathroom and toilet were on opposite sides of the main sleeping area which meant that after you were finished in toilet you had to go past sleeping area and into bathroom to wash hands as there is no wash hand basin in the toilet…..something needs more thought! Other than this minor annoyance everything else was way beyond good/excellent!

The location and building were excellent. It was super clean and very comfortable.

When we arrived we were told that check in would not be done at the desk, in stead they asked us to take a seat on the couch. After 15 minutes, in which other people seemed to be checked in at the desk, did someone come up to us to take some information. After they went back to the desk to enter the information into the computer we waited again, after 20 minutes I went up to the desk to ask if we could have our room key. The guy actually forgot to give it to us, he literally forgot how to do his job. We may be plebs, but we still paid for a room and it would have been nice to be treated with the same attention as other guests.

the combination between history and modern art

small rooms

Excellent location, beautiful facilities in a renovated monastery.

I was in Room 123 - beautiful room. However, it was contiguous to the Service area of the Restaurant, with a very thin wall separating and very loud until after midnight with Service people having a post-Service party. I called Reception and the person asked them to stop and they did. Understandably, the 1st Service person who came for the breakfast Service arrived at 6 am. It was a lovely room, but difficult for sleeping.

nice location, beautiful building

for a five star hotel the staff need some training. a do not disturb sign on door means exactly that, it does not mean reception should call room to ask if it can be cleaned. the breakfast staff were strange, there was a buffet with coffee machine and juices laid out, staff said after we had started buffet that they would serve coffee and juice, and that we should move table, this would have been very helpful to know as we walked into dining room. Dinner was mostly good but the wagu is a rip off. in all pleasant location, nice accommodation, some staff not at 5 star level. I have also never known a 5 star hotel to shut bar and ask to sign bill at 11:00 pm.

architecture! amazing monastry! international breakfast quality is state of the art. staff super nice and helpful

Beautifully done, the mix of old and modern is done very well. The staff was amazing, such great service

very special

restaurant set up doesnt really work

the main building is perfect, the staff was helpful, the location ist in the center, as many other hotels in Maastricht

pretty old everything, some room might be very uncomfortable (not cosy), found a pair of old socks in our room, double bed in a 5 star hotel should a king size mattress an not two separated beds, parking expensive and you are not allowed to park next to the hotel. If not using public parking you have to use the concierge service; odor of sink in our second room. TV (for us) only few german tv channels an they where pixeled all the time ... if not booking via "booking" minibar not for free ... you have to book a time-slot for breakfast !!! you are on holidays and want to stay in bed (or not) will not be possible unless you book the last slot in the morning (but what if you want to go earlier ... in summery: go and see the main building, have a coffee or glas of wine and book an other hotel, the rooms are not what you expect in a 5 star hotel

Located in the heart of Maastricht, barely five minutes walk from the famous Christmas markets, shops and eateries, this is a unique hotel built in a converted church. The staff is attentive and courteous, the food and drink are amazing and their restaurant is on the mezzanine floor in the high roof church building, the first time we have seen something like this. A must stay hotel!!!

Exquisite modern art hotel set in an ancient cathedral. The hotel has been constructed within the walls without damage or alteration to the original ancient building. The hotel is full of modern art, sculptures and paintings. Every corner offers a new surprise. The staff are exceptional, efficient, friendly and knowledgeable- nothing was too much trouble. My husband and I were hugely impressed.

N/A

Gorgeous hotel - really enjoyed the clever architecture and superb restaurant. Good location - in the middle of town, so everywhere was walkable. Bar is very nice, great aesthetics.

The breakfast was really expensive for what was on offer. Not worth it. The parking is a bit of a scam - they insist on valet parking your car (approx 40 Euros per day) when there's a perfectly decent parking lot at the entrance of the hotel.

Very interesting place - used to be an old church now with an excellent design a hotel

The rooms are quite small but well designed

Excellent Staff. Nothing too much trouble. Hotel rooms amazing.

Everything excellent

perfect location and very impressive building

the airconditioning was not sufficient but at 34 degrees understandable