Volcano View by Caldera Collection

It was clean, easy to find just outside the main city, and the facilities and staff were spot on!!

Nothing

Most beautiful view of my life. Wakes up were never better than there

Nothing to complain

One of the best stays we ever had. The images of the villa and the view don’t even come close to how it looks in real. Beautiful sunset view, huge pool, jacuzzi by the cliff and generous indoor space. The breakfast was excellent and the host went above and beyond to make our trip unforgettable. Thank you!

I made my reservation several months in advance. I discovered a week or so before my stay that the rate for my stay was 2 x as much as what was available closer to the reservation date. When I discussed this with the hotel, they said my inquiry was too late to receive the discount. I then requested an upgrade to my room. At first, they were equivocal, but the they agreed to upgrade my room to a Junior Suite. However, upon arrival, we did not receive the accommodations promised. No minibar, etc. This was very disappointing and I realize now we did not get value for our money.

See above