Location

There was a rather embarrasing situation at a check-in moment. The reservation-booking-payment was made by a different person via booking.com as several times before and in a due course. Nevertheless this time the administration of the hotel requested for additional confirmation from the card owner that the latter would authorise payment, asking for photo ID to be sent to the hotel etc. Fortunately both the visitor and the payee arrived to the hotel together and resolved the issue. That happened on a late Saturday evening and initially only the tenant-to-be planned to arrive and check in. The other person was ment to be beyond reach. And the tenant would not be able to check in as intended. That's what the receptionist explained.There were no advance warnings or similar notice about such requirements though it should be. Moreover we requested the administration to provide explanation and guidance where would a customer learn about these tight regulations. A responce was promised but never materialized. Very dissapointing story.

great location with wonderful views across the water! (if you have a sea view room) Very helpful & friendly staff!

Pillows lumpy & uncomfortable.

Everything is perfect excluding the wi-fi connection

This level of Internet in 21-st century is a shame

Size and view were excellent. The breakfast was good.

The bar area is poor with no atmosphere. The breakfast arrangement could be done better example no trays to carry the food, cups etc.

Really good selection of food on offer.

Restaurant decor was a little tired, with stained seating.

Very good

Every thing

We found the staff to be very friendly and helpful. Hotel was very comfortable (common rooms and our suite) Lots of choice for dinning and breakfast buffet was great. Pride of ownership shows - we could see the hotel was recently upgraded and kept in very good condition.

My only complaint was the underground parking. I found it creepy and Closter phobic. But given the parking availability in Malta we were lucky to get a spot. ;-)

excellent value for the money! great location! friendly staff! great breakfast

nothing.

I highly recommend the Preluna. Ideally situated, it offers great faciliies and above all all members of the staff are attentive to your requests.and respond quickly Whether short or long, you will definetely enjoy your stay.

Beds are uncomfortable

everything

nothing

It's a totally right decision to choose this hotel with convenient location, it’s very close to the Sliema ferry, and there are planty good restaurants nearby. I really recommend try sea view room, it’s amazing. Although the room isn’t large, we were served wonderful service.