lights, aircon, bathroom.

There was a faulty door lock. The reception people told me that the service person was coming in a few minutes. However the person took about 40 minutes to come. I asked the reception to move me to another room. they said all rooms were full. I asked then to lock my bags somewhere and they refused. They made me late my appointment by 1 hour. they also supplied 1 bottle of water in a room with more than 1 person

The staff were friendly and efficient.

Beautiful place. Very clean and well kept. Super friendly staff. Great location. The airport shuttle and golf carts inside the property make everything very convenient. It's bigger than I thought.

clean and tidy

Nothing

The cleanliness of the room. Everything in the room was done with properly by miss Sharon. All the staff were professional. From my room I was in intact with my office in the Central African Republic using the free WIFI.

NA

Place was quiet and clean

Shower drain was broken

nothing

no water in the rooms

The room was big and everything was in order

I love the place and the area its situated transport wise was very close.

We ordered food at the restuarant and it took the whole 45munites and we were not attended and yet the restuarant was not very busy

I liked the location of the hotel - very close to the airport. Reception service was good, friendly staff and very welcoming

1.The bathroom was dirty - the sink was filthy with water left by what we assumed was the previous guests. we had to use a glass to unplug the stopper for the water to run out the drain. 2. we had no towels in our room - we had to call in. our stay was only for one night but they gave us only 2 towels to use, there were no extra towels put aside.

the room layout, ambiance, location, clean the hotel plan. where you have like a small room with neighbours both sides but nothing above you (that flats situations)

parking was a bit tricky. we where parked further away from our room because the park that’s close to our door was taken by other guests. It was raining. The restaurant in the premises was still closed. they should keep it running. We had to go out.

A few minutes after checking out we noticed we had forgotten a phone which had been stolen by the time we returned to check for it after the cleaners had been to the rooms. very disappointing and not recommend it to anyone who treasures their valuables.

The rooms are far away from reception (you have to drive), no porters or someone to direct you where to go, rooms are not sound proofed, feels like a good place for a work stay but not a romantic atmosphere. Horrible carpets in room - bad for asthma and allergies, curtains didn’t close (security lights right outside windows bothering all night), there was a convention on while we were there with drunk people shouting all night. Only main lights in the room worked and mould in bathroom. Staff wasn’t friendly or helpful. We were given the wrong room upon arrival, room smelled like smoke- corrected the room but when we got back from dinner the key card didn’t work. Every time you have to drive back to reception. Parking was cramped, streets to narrow and very frustrating to navigate.