The location was perfect; the restaurant was very good; the pool area and garden is lovely and relaxing

The room was very cold and also quite small for 3 people; the water tap dripped annoyingly; the swimming pool was absolutely freezing

Delicious food gracious staff perfect location near the temples of Teotihuacan

Pillows were uncomfortable

Expensive

They ripped us off for transportation to the hotel. We paid $100 for their transportation from the airport and we arranged a Taxi back for $32

The location and service was excellent.

A bit dated. The rooms were a little small.

It`s a fantastic and very atmospheric place! We enjoyed the natural scenery and we really loved how the hotel building itself looks like. The territory of hotel looks beautiful and very well maintained. It was great to swim in the pool. All staff members are very helpful. The hotel situated very close to the Teotihuacan archaeological complex. There are many places around where you can try delicious local food.

It has a pool, it has a large garden. The cleaning person Nancy.

The bed is quite uncomfortable. Nor to the table or at room service does the hotel give the option to put the bills of what you consume on your final bill when checking out. They also don't give the option to bring a payment machine to the table nor to your room. They weren't very attentive in the restaurant,probably because there were barely any guests. I didn't feel taken care of and no staff member seemed really happy about their job.

Very close to the main entrance to the pyramids Nice swimming pool

No wifi in the room Bed not so comfortable

Very close to pyramids. Nice and clean rooms, little bit cold but with hot shower. Possible to rent a bikes.