I am not sure if my room is upgraded to M floor, as it was different from the room i got in my 2nd stay. The room is spacious compare to other hotel in Singapore I think, i felt comfortable with my family. The in-room dining food is good and the price is very reasonable, it is even cheaper than the restaurants in Singapore Zoo. The swimming pool is small but we were fine with that as not many people swimming there. A Chinese staff from Concierge is very friendly and helpful. He always took good care of our luggage and he even recognised me on my 2nd stay once i got off from taxi. Unfortunately i forgot to ask for his name to give him a compliment. In short, we had a pleasant stay here.

I tried to connect wifi once i went into room as i need to work, i tried 45 mins but still could not connect to the wifi by the way told by reception when checking in. I have tried to call the service desk for more than 20 mins, but no one picked up my call. Well, not so happy but i understand as i worked in hotel for more than 10 years. I gave up eventually. I went to the concierge and they taught me to connect it as "hotel visitor" instead of "hotel guest".

Old hotel

The room is big and comfort, swimming pool and gym room clean and nice.

The breakfast very little choice, 2days stay here almost same dishes. I will give only 2/10 of the buffet breakfast. Even the local style Singapore food can't found here (nasi lemak, curry chicken...etc). 1 of the day have both porridge and chicken porridge, but have no rice? The food really make me feel disappointed. Others than breakfast, the facilities all were great.

This is a clean and comfortable well run hotel in a good location in Singapore. The room is a good size and the bathroom was clean and well equipped. We only stayed one night but we were pretty happy.

After a long day of walking around and shopping we decided to have a drink on the bar at the hotel. This was unfortunately closed for a private function. Can’t help bad timing I guess. What we did notice was that the front desk staff didn’t seem very engaging. On check out we couldn’t find any and a concierge staff member helped us find someone (even though the hotel had sent a message asking what time we were checking out). The staff that turned up were just like the checkin staff …. Efficient but not the least bit friendly. We are used to that in Australia but not in Singapore.

Location, breakfast, excellent design of the room, free waters and very polite nice stuff

Everything was good

As always good, walking distance from metro and Lau Pa Sat ( sate street)

Gets a bit outdated for 5 star

Good

Nil

Hotel was brilliant. Suite was amazing. Breakfast was very good. Lots of choice. Staff were very helpful. Good Location

Nothing. All good.

The environment is good. Have someone to help to apply bedsheet for the sofa bed.

Nothing

Location and all staff were helpful and friendly

No thoughts at this time

The room was clean, big and beautifully decorated. There were activities arranged for the kids and the staff were friendly and helpful. Special thanks to club Manager Roy for the special arrangement making the staycation celebration really awesome and memorable.

None

Room is clean and neat. Location is great. Staff mostly friendly and appreciate their services on our special request.

The tv programmes need to be updated with more channels or more movies.

Pool area was very nice; breakfast was good; location close to MRT.

We couldn’t lower the volume on the TV.

The family suit is very nice. Kids loved their kids section in the room Breakfast was good

Hotel double charged me before I even checked in.

Really a good spread and variety.

N A

The room and the breafast

The view, the coffee

Very bad experience and never ever recommended to specially Indians who are travelling from India to Singapore. There are other good hotels in Singapore like in Little India place where they can book their reservations. M Hotel i rate one of the worst hotel in the world that is based on my recent experience which i faced. I have booked my reservation in M Hotel almost 10 days prior and personally visited to hotel to make sure that my rooms are booked. M Hotel gave me confirmation that my rooms are booked and i can do checkin on 19th May however even after confirmation i called the hotel reception and reconfirmed that my stay is on M Hotel for 3 days so make sure my room should be ready. You know what happened when i arrived at hotel around 11pm on 19th May, reservation desk executives said that rooms are full and there is no rooms booked for you. M hotel didn't even acknowledge to my mails after booking reservation in the hotel.M Hotel Singapore is one of the worst hotel in Singapore.

Very bad experience and never ever recommended to specially Indians who are travelling from India to Singapore. There are other good hotels in Singapore like in Little India place where they can book their reservations. M Hotel i rate one of the worst hotel in the world that is based on my recent experience which i faced. I have booked my reservation in M Hotel almost 10 days prior and personally visited to hotel to make sure that my rooms are booked. M Hotel gave me confirmation that my rooms are booked and i can do checkin on 19th May however even after confirmation i called the hotel reception and reconfirmed that my stay is on M Hotel for 3 days so make sure my room should be ready. You know what happened when i arrived at hotel around 11pm on 19th May, reservation desk executives said that rooms are full and there is no rooms booked for you. M hotel didn't even acknowledge to my mails after booking reservation in the hotel.M Hotel Singapore is one of the worst hotel in Singapore.

The M Hotel is situated very close to the MRT Tangjon Pagar station. Just a few mins walk away. You can pretty much just walk to the main attractions anyways. Just know that the humidity in SG is thru the roof and you will sweat buckets. Wear white or dark tee shirts. As soon as you step inside the hotel you can see that this hotel ooozes quality. And this is what I expected for the price I paid. From the staff to the furniture, everything is pleasing to look at, well presented and operates well. The gym is not gonna be like your home gym but you can get a good workout in it. I didn't try the swimming pool, but it looked cool. The breakfast is lovely and varied each day. As I'm a fussy eater I had pretty much the same thing each day but you can try and vary your cuisine. The dining/foyer area is very welcoming with comfortable seats and soothing colours. I would definitely stay here again. Well recommended!

There wasn't really anything that stands out that I didn't like to be honest. There was no hot chocolat machine and the breakfast could have been hotter - but this is my little complaint for most of the hotels I visit. T.V viewing was very limited. There was no YouTube, Netflix etc.

all good