The family fun suite was great with so much entertainment for the family

The family fun suite was great however I wish it had two bathrooms that was the only thing I didnt like and the closet is a bit small for a family

النظافه والاماكن القريبه من بعضها

الاجواء هاديه

I love this hotel as this is totally good for kids to "Release their Energy". It really so connivence after whole day play in Hotel we can just walk within 5 minute to get our meal settled. I will definitely come back again for the hotel.

NA

The hotel is stunning. The room was large and beautiful with a dream bathroom. The facilities are amazing. And the breakfast is outstanding. We would really love it if it weren't for a couple of things that disappointed us (see below)

I am very sensitive to smoking and always book a non-smoking room, which I did here, too. But when I came into the room, I thought I was smelling cigarettes. I wasn't sure, so I said nothing and unpacked everything. Then I saw ashes on the bathroom floor. I asked reception to clean it, spray the room, and left. Coming back after three hours, it was still dirty. I got very upset. The towels in the bathrooms smelled, too. Guest relations gave me some compensation, but I was left with the smell and the feeling that the room was not cleaned properly before I arrived. Also, we got there very early, and we couldn't get an early check-in without paying a lot of money. We sat in the lobby for hours before I approached someone else, and she found the room for us. I've been to numerous hotels in the world, and when I fly in early, I usually get a room without being asked to pay another AUD200. Other than this, it would have been a perfect experience.

Kids friendly and facilities are in good conditions

كل شيء.

لاشيء.

Everything

Nothing

Almost perfect, rooms are exceptionally beautiful. Breakfast buffet was lovely. The pools are nice. Staff was amazing. Loved it all.

The only thing is, the sauna and steam bath was not switched on when i came to use them and there was nobody in sight who knew how to help me. There were no instructions of who we should approach to ask to switch them on. Finally the fella at the gym said he was in charge of the sauna steam, but he was not alert when he saw us heading to use those facilities. Bit tiring walking up and down trying to find someone who knew about them.