Lovely pool area. Good location at quieter end of Kata Beach. Helpful and efficient taxi service at hotel.

Potential to be a wonderful hotel, however it is let down by the poor quality of it's food and restaurant services. The pool bar often closed early. Service in the restaurant in the evening was slow and the food was not of good quality. One of our dishes was poorly cooked showing raw chicken - they were happy enough to take the dish away but still wanted us to pay for it. The rooms were adequately but not sparkly clean. The air conditioning was temperamental and one of our rooms smelt damp.

Rooms were great, pool was nice

TV had absolutely nothing to watch, 6 non English channels, and 1x English boring news channel, hotel should include a streaming device. Breakfast was limited, real juice, and more variety needed.

The View from my hotwl room and quiet location with close proximity to the town of Kata beach and towne centre

The Air-conditioned system was challenging to control the fan and preferred temperature.

Beautiful sea view Friendly staff

Breakfast was very limited

Well presented good variety. Location made it easy to visit nearby attractions

Improve access to upper floor level.

Amazing view and good pool with lots of greens. Big room.

The facilities were a bit old. The bed wasn’t as comfortable. A sofa frame was covered in dust

Google

The hill to get there by walk

Good but location is up the hill kinda You need to use there Tuktuk service

Internet wasn't the best, but not bad also

location and staff were super

n/a

The location of the resort was fantastic with exceptional views. A hill we needed to conquer each time to go home but this was fine. The staff were great and the amenities were great. The pools were nice and the bar area overlooking the beach was ideal

The transport to and from the beach could've been offered more frequently.

i would like to bring my full gratitude to a staff name (Chaman ,or chaman) i don't recall his name ,his is really made good hospitality in terms of helping and smiling with new guests . at the end ,thank you for the geat team . Regards, Bandar Fedah

nothing but the cleaing a bit

Best view in Kata Beach

No food and drink allowed at pool Except what is bought at pool bar

Staff were very friendly and helpful. Pool area and view deck is huge and great to hang during day. Room was awesome

When it rains the sunbed on balcony gets wet and can't sit outside the next day

Breakfast and pool

the toilet didn't have a proper door, it had like 5-7cm between both parts, was like going without a door. everything was broken, like the phone, and employees didn't care, they just tell you try again later, should be working... in the end they changed the phone and it worked

I'd like to thank the staff especially thura who worked in the restaurant for breakfast very attentive and very helpful. Everyone was. The rooms were nice and clean

I like the view was amazing and the stuff they are very nice, especially name a tora Very helpful.

property need the renovation some things are very old and broken  also, there’s no easy way to go to the beach.

Very clean Great value for money Great pool and sun loungers Nice food

The top of the hill location The staff at times - not very helpful or understanding No extra sports/games to get involved with Building work being carried out on the pool area

Big Pool . Comfortable and spacious room Great Breakfast

Too many kids at the hotel No welcome drink etc . Would not give it a 5star rating

Beautiful hotel. We got a free upgrade to the Honeymoon Suite which was an incredible room. The staff were always polite and happy to help. The pool was great with a few layers and a view of the ocean from the top. The bottom of the hill had great access directly to a lovely white sand beach or lots of shops and restaurants.

If I have to be picky: of course, if you want great views, it is better to be on top of a hill. But the hill is very steep. It is only a 5 minute walk, which is fine downhill, but uphill in the summer heat is quite tough. The hotel does offer a free hourly shuttle though. And the walk is good to walk off dinner.

The grounds were clean

*Front desk staff rude on check in and when checking out. Zero customer service *First room was a disgrace - Half the lights did not work, Was filthy beyond belief and the manger changed our rooms immediately once I pointed out the state of everything *We have a party of 3 and were often given 2 towels and on 1 occasion only given 1 towel and this was the same for the allocated swimming towels when our room was made up daily *Should of seen the red flags at the resturant - No one ate there. I tried a fish burger and it was half cooked. I sent it back and waited 15mins then cancelled the order. I ordered in from a local Pizza place for dinner, *Ordered room service once - 2 out of the 3 meals arrived and waited 10 mins for the third *Came back from a day trip, our room was still being made up at 5.45pm so we grabbed a few drinks and sat by the balcony overlooking the sea whilst waiting. The bar staff wanted to charge us a fee because we brought ouy our own drinks. I tried to explain the situation of WHY we were here and he wasn't interested. I lost my patience and tore a few strips off him - No fee was charged

The price was very good. The beds were excellent.

The attitude of the reception staff on arrival was indifferent. Communication was not ideal when we arrived at 4.30pm and no-one could confirm if our room was ready or not.