Room is clean and comfortable, food also very delicious and a lots of choices....good prices and very strategic location...can go to the mall everytime we want

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الموقع وسط العاصمه وانظافه وحسن الاستقبال الطعام منوع

كل شيي يعجبني انا عميل قديم لدي هذا الفندق الممتاز من 30سنه انا دايما اقيم فبهذا الفندق المفروض اهذ عضويه مجانيه مدي الحياه الاني احب الاقامه بها شكرا

lokasi ok

staff FO pada mingau pago tanggal 29 jam 8 ketus ketika kami meminta extra water padahal polisi anak saya mau minus bat kehabisan air kami tau air mineral extra cash name penyampaian tdk soap

نعم

اضافة انواع من الاجبان والزبادي

Esta bien para pasar unas horas hasta coger otro avión. Tiene piscina aunque olvidate de tomar el sol en Jakarta que solo puedes ver la nube de contaminación. El hotel esta bien porque tienes acceso directo a un gran centro comercial donde comer, ir de compras o darte un masaje. Teníamos 10h de escala y lo cogimos para descansar. No hicimos noche

El aire acondicionado de la habitación estaba a tope. Incluso apagándolo hacia mucho frio. El servicio de transfer al aeropuerto carisimo, mas del doble de lo que te cuesta con grab.

Friendly staffs... Varieties of buffet spread... Next to the mall...

I find it odd that there's no staff assist us from the time we reach the hotel...to unload our 4 luggages from the car...send up the luggages to our rooms... it's not easy to pull those luggages on a carpeted floor... Room; Frankly speaking, i think it's time for the rooms to have renovation work... As a regular visitor since the Citraland Hotel days... I find the room a bit out-dated.The interior doesn't change much... The bath-tub also already having those yellowish aged stain... anti-slip mat was dirty and worn out. The shower head also need to be replaced... it's flowing out running water instead of shower like water... There used to be a lot of coffee/tea packets in the room...but I think now they cut down on the quantity...and no more artificial sweetener!! TV: Some of the channels cannot be switched ON due to poor signals...happened that those channels were the one I love to watch 🙄🙄 Touch-free lift: It's a good and safe concept especially when we are now in post-Covid time...however it's too sensitive! Preferred to have the room card programme the lift according to the designated room and hotel facilities levels instead so we dun need to stop at other levels due to accidentally activated by sensors. Breakfast: For this visit, the 1st 2 days staffs did not cleared the piling up plates fast. In fact on the 1st day, our plates were not cleared till we actually left the restaurant. That shouldn't happened especially during the restaurant peak timing...staffs should be more attentive.

Direct access to mall

Noise from the road

Good Location and good room

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