the hotel is located in the town center the hotel is huge and very nice we got a room with a view on the 8th floor. Breakfast was nice. The room was nice and large.

I could not get a spa appointment -for spa treatment you have to book ahead of time

Закуската беше хубава. Местоположението е много добро. Басейнът е добър. Персоналът е много любезен.

Виенската сладкарница много ме разочарова. Храната /торта, сладолед, кафе, сок/ беше ниско качество, ние я върнахме. Цените бяха несъответстващо високи. Личното ми впечатление е, че хотелът не е пригоден за гости-малки деца. Бих препоръчала семействата с малки деца да се насочат към друго място.

Локацията, голям паркинг, прилчно спа, хубава закуска, и приятни стаи ( реновираните )

Климатика е настроен на минимум и реално през ноща е студено. Няма опция за индивидуална настройка !

Καθαρο πολυτελες δωματιο

Clean and modern

Corridors to the rooms are a bit dark

Excellent hotel, room and service. I used the swimming pool for free and got an free voucher for the casino. The staff were nice and helpfull and everything went as expected. I came by car and the parking was also included. Would gladly come again.

Nothing comes to mind.

central location friendly staff & value for money.

extra charge for car park after 12.00 !!

Hotel is big and old but but renovated rooms are very comfortable . I like this hotel in general .

Casino is also big but service strange . We were playing and ordered just some tosts .It came 1 hour later and they asked to we eat them at another table :) Our car was in their park lot and it was free We just went out 12.30 and when returned to ask reception .She said that " after 12.00 you must to pay 3 BGN " . I just looked to them and said ok . All weekend , we spent time in their casino + stayed in a 3 room and that was their answer . Its a very small point and nothing for me but I can just say I didnt like it.